US Smog Check, Irvine CA

Friendly and helpful. Good service. Reasonable pricing. I continue to return after 10 years. Thank you Howard.

Brought my own engine oil here for an oil change. After seeing the tech filling up the oil, closing the engine cap, I have observed HORACIO closing the hood without checking the dipstick. When I brought this to his attention in a mildly curious tone, I can see him immediately getting irritated and starts talking in such sarcastic, condescending manner with me. It's gotten to a point where I asked him to speak to the owner, Howard, and after speaking to him over the speaker phone, he goes to the car and checks the dipstick all while arguing with me and upset.

HORACIO claims he has 18 years of experience and yet, have failed to perform one of the most basic steps of an oil change all while treating Customers in such condescending manner. Any good shops wouldn't dare treat their Customers this way. Despite the fact that I like the Owner here, Howard, and have brought my vehicles here for services in the past five years or so, I highly urge him to see all other reviews about how this one employee, HORACIO, is driving down his shop's reputation to the ground. All this for what was anticipated to be a simple oil change, especially at the time of year's closing, WOW.

68 dollars for smog check plus cert. Nice waiting lounge, friendly staff. In and out in under 30 mins with no line on a Saturday morning. No complaints.

Robbers
I replaced front Rotor and pads in In March 2022 as per their recommendation with the best pieces they have.
After 2 weeks I returned back to them hearing a squeeze sound and smelling burning smell, they said nothing at all. I moved to another area and sold my car in October 2022 (7 months laters). Before selling my I went to another mechanic and they found the rotor and the pads completely damaged and need to be replaced! So I had to discount my car to all the seller to fix it.

Dont trust those guys, if you want just change the oil nothing else

Not sure how? This smog station has always been so honest fairly priced and on point with their work. Thank you for being a good shop at a fair price. Thank you guys!

I was looking for an efficient low-cost smog station for my 2014 car — the first year I have had to get a smog certificate to renew my registration. I decided to try US Smog in Irvine at Culver and Michelson and was very glad I did. You don’t need to make an appointment, they have an on-line coupon that will save you money and Howard was very professional and helpful. After running the test he reviewed my paperwork with me and reminded me that I still needed to pay for the registration and if I was a AAA member (which I am), that I could pay there. He even gave me directions to the AAA office! Great service and I was very pleased. US Smog also does other work like oil changes, etc. An efficient, professional shop that is worth a try. Thanks for your help Howard!

What a GREAT place to get a smog/STAR smog certification! And at a GREAT price (use the internet coupon)! Howard could not have been nicer & they were fast & thorough. They are also opened 7 days a week.
You won’t regret going here!

Howard,
Thank you for servicing vehicle. I will most certainly use your company, again if I need anything.
The service was prompt and done correctly.
Thanks again,
Rj

I went to get my SMOG done and I showed my coupon when it was time to pay. At first I was told it was too late to use the coupon? ! I insisted that the coupon was valid as I had just got it from their site.

Then the advertised price of 29.75 +8.25 for the certificate somehow came out to 51 dollars. 38 should have been the total, plus tax. I argued where an extra 10+ dollars came from and he had no answer.

He was not budging from me having to pay 51 so I finally gave up to just get the heck out of there because I needed this smog done. Worst service ever, I felt like I got swindled there for no good reason and would not trust any price they give for any other service after the experience I had today when paying.

Save your time and avoid this place at all costs. Howard is the most condescending and arrogant person. If you question anything, he'll belittle you and basically tell you to stay in your lane. He will not honor the $29 coupon that they offer, and will up charge you by claiming your car is "luxury".

Upon arriving the worker was extremely rude. When asking for payment before starting, online Smog price online says 29.75 but he kept insisting on a bunch of other fees that were not mentioned. Nothing would change his mind and I went through with it anyways just because I was already there (total being 50 instead). Do not recommend. Price advertising isn't accurate and poor service.

They got a much higher price on anything other than a non-luxury sedan as $29 said on ad. Expect a fee at least $50 for smog. I paid 100 bucks and they treated me rudely without even listening to customers because he “has been doing that for 20 freaking years and know about everything”.

They do not exactly honor the coupon! The owner said this coupon is only good for some low-end "cars" such as Honda, Toyota, or Kia. If you are BMW or something similar, or SUV such as CR-V or RAV4, they will only provide 10 dollars off, which is $50+. The staff's altitude is very bad, and they close the car door or hood with "excessive power. " Don't go or you will regret it!

Easy process, plenty of indoor and outdoor seating (with shade), friendly and helpful staff, reasonable wait time. A fine smog check experience.

Customer service was good.they accepted my coupon and wait time was as quoted.friendly and I recommend this smog check business.

It's not friendly customer service. They are not happy when customer uses coupon for smog check, although they didn't tell customer the cost of smog check service at the beginning.

I did the smog test here today. The service was great and the price was competitive. Shout out to Howard for the great and friendly service!

Scam! The coupon means nothing. I paid $51 for my suv smog check. No that expensive but it makes me feel cheated.

Never go here, hidden charges, rude customer service. Made a call to find out the details, very rude on the phone call. Glad i didn’t go there without calling.