US Social Security Administration, Yuba City CA

Everyone was so kind and efficient! The Front security was extremely patient. Not to mention the lady who received us! Very nice people. Good to see. Honestly the fastest trip into the SOC Offices in my life. Not to mention, very helpful. ️

I would give my experience a 0 if I could. These people make the DMV seem efficient! Every time I’ve called, I get a different answer from each person I talk to. They continued to ask me to mail my primary documents against federal websites instruction rather than giving me an in person appointment because of “Covid” even though they’re still offering them for 3 other people I’ve spoke with. After mailing my primary documents against their websites instructions (along with extra documents due to the first person giving me incorrect instructions) all I get is a handwritten note on a post it saying “insurance cards must have date of birth”. 1. Insurance cards don’t show date of birth, 2. I cannot ask my insurance company for a copy with that information. Along with my faulty insurance card, I also mailed my drivers license, amongst other things they asked for and I all I got back was a post it with a toddlers handwriting on it. Most inept group of people I’ve ever experienced in my life.

Update, after my third rejection (following Yuba city SAA instructions) I called oroville and they made me an appointment right away and did not understand why Yuba city was having such a hard time…. ‍️

How AWFUL! THEY REFUSED TO HELP ME GET SS CARD BECAUSE THEY WERE TOO BUSY DOING NASTY THINGS SO HAD I TO BANG ON THE WINDOW! NO WONDER SOMEONE BROKE THE WINDOW AT THE PLACE. THEY NEED TO BE INVESTIGATED!

Everything is open after covid but these lazy people are just sitting at home and doing nothing they never answer the Call and if they answer the call after hours of waiting they’ll hang up on you when you request them for appointment every person has a different answer for your problems

These people are in the same, lazy, do nothing catagory with DMV.they lost my original paperwork to show that I was no longer getting workers comp, which shorted me on my monthly check.then when I called them to get it straight, I had to resubmit my paperwork again.at that time I was assured that within a couple weeks my monthly check should be up to par.over 6 months later, and still nothing has been done on my behalf.enough is enough.its my money, I paid into this system all my life. Something needs to be done.if I could give them a minus 10 score I would!

Rudest women over the phone, extreme rude, disrespectful, when you want to update any information please make everything with proof because they are very dishonest and don’t seem like they enjoy working there and rude, rude rude, When you ask them for there name, than there going to hang up on you.

They gave me the run around, gave me the wrong information, and then when I got it situated spelled my new last name wrong, I'm so over this office

Very rude hung up in my face and they don't want to help and they don't care. Very unprofessional. It's not them why would they care.

I have been tryna get a hold on people nobody knows what they're doing. So rude employee.my issue is still not resolved.

Horrible experience, some one from yuba city office leake my information after that I got lots of calls to mail them my passport, work authorization card and birth certificate (all original) and I called them more than 20 times every time they give me different answers. In the end I got call that we have delivered your card to your other address, give us your information etc.
This shows scammers are working in Yuba city office. Please US Social security administration check eye on them. Find out who are scammers there.
Thankyou.

Because they were VERY HELPFUL. Even at the end of the day. And I was in and out within 30 minutes.

Jesse was great and answered all of my questions efficiently and courteously! No problems, no complaints.

Slow, they don’t call as scheduled for phone appointments. If do they only let ring once and their number is hidden with no caller ID which no one answers they know that too.

This social security office in most unprofessional in California they will harass you and Nick pick at you knowing that you are disabled take your business to Sacramento people in wheelchairs and tell them they can work