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US Storage Centers, La Crescenta-Montrose CA

Address 4454 Lowell Ave, La Crescenta-Montrose, CA
Phone (818) 873-0374
Hours
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-6:00pm
Website usstoragecenters.com
Categories Self-Storage Facility
Rating 4.1 15 reviews
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US Storage Centers reviews

15
Sort by: date highest rated lowest rated most helpful
Arabow
October 20, 2023 2:15 am

The on site manager Karen provided great service! Took the time to show me each unit size, so I could decide which would fit right for my needs

Brian
October 18, 2023 4:53 pm

Cleo and staff are absolutely amazing and accommodating. They are so genuine in their efforts to help and work with you in finding the perfect space for your budget. I was feeling very apprehensive about finding a safe reliable storage facility which I use daily for my business and as soon as I entered the office at US Storage I knew I was in good hands. They are sincere and warm hearted and I cannot say enough great things about Cleo and anyone else I have ever dealt with there. I plan to be here for years to come and to continue seeing their lovely smiling faces and waves from the office! Thank you Cleo!

Bianca
September 24, 2023 12:14 am

Karen is super nice and helpful. She was able to help us find the storage we wanted. The place is super clean and she is always responsive. Thanks

joyce
September 14, 2023 8:04 pm

It is very pleasant experience here to rent the space and Nathalie is very nice person to work through! Thank you.

Jeff
September 06, 2023 3:23 am

Been here a few years, it is a pleasure working with the staff, Karen is an excellent manager, never a problem getting a question answered or getting help on any issue that’s come up.

Sang
August 23, 2023 8:02 pm

Very frustrating. Worst experience ever. I wanted to pay one extra month and US STORAGE chared me 2 months. I asked for 1 month refund, they told me they cannot refund until I move out. This company tries to eat free money from customers. Be very careful before paying the rent. DON'T EVERY PAY ANY EXTRA!

Shannon
July 10, 2023 4:17 pm

Karen was incredibly helpful, friendly and patient! The facility itself was extremely clean and well kept. So happy we chose this location!

Shauna
July 04, 2023 11:42 pm

Karen was kind and helpful in assisting us with our storage unit questions and rental; she takes the time to go over the details in an unrushed manner that we appreciate.

Sean
July 04, 2023 7:05 pm

Great place to store your stuff. Karen was made everything so easy. I couldn't have made a better choice leaving Public Storage and coming here.

Cesar
March 16, 2023 1:18 pm

Van the attendant was very helpful, informative, and made the experience easy and comfortable. Thank you.

Josue
January 24, 2023 2:29 am

Stay away from this place, it has a ongoing problem with robberies. Other people have told me they have got stuff stolen from here. I moved my stuff on Jan 28th by February 2 my stuff was gone. Everytime i go to the office noone is there and when they are all they tell you is to contact the manager. When i did talk to some one they told me they could not help because they wanted to go home and to contact the manager the next day, next day there is noone in the office. I would give 0 Stars if I could.

Kevin
November 21, 2022 2:44 am

I came there on Sunday, November 20 and saw that lock was missing. I opened the storage and saw that someone had broken in. All items were scattered, all boxes were opened and things were missing. I went to the office but it is closed on Sundays. I called the number, spoke with an operator and I was told manager will call me back due to emergency. No one called me back on Sunday or Monday. I emailed them on Monday asking for a reply and sent them all the pictures that I took. No one ever replied or called me back.

Caroline
November 16, 2022 6:04 am

Lovely property manager on site! Was able to show me a few different units and explained all the charges to me. I feel good renting a space here.

Ali
November 09, 2022 11:45 am

I was here for 2.5 years and I moved out today. Never had one issue there. Olivia in the office was very helpful.

Edik
October 08, 2022 1:02 am

Hi I'm 4 years castomer for US storage all the this long time not have eny problem whit man.or enybady.after the sep 2022 the man.chenged shes like rasist or shesofernik she lack the door cood last 2 week

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