Vaughn Water Company, Bakersfield CA

The customer service I received from this company was terrible. They made a mistake and credited someone else's account instead of mine. They also sent me a notice that my water would be shut off. When I called to explain that I always pay my bill, they told me I had to pay $100 immediately if I wanted to avoid the shut off. They also said that the manager or biller was not available that day and they could not resolve the issue with my account. I left multiple messages for the manager, but I never received a call back. I was never able to get my account credited or speak with the manager.