Velo Pasadena Inc

Harsh was the only bike dealer of several that I contacted that actually listened and worked out a plan for restoring my 1972 Belgin Bertin. Kudos.

Extremely honest proprietors, extremely kind, extremely friendly. These guys didn't have the size spoke wrench that I needed in stock, so they sold me their own shop tool.

Kind and sincere folks, what can I say.

It warms the heart to have people like this around.

Helped me out in a pinch with bike issues and even helped me ship my bike to Europe when I was in a bind.

Folks in the shop are honest and always going out of their way to help and provide great advice about bikes.

All around excellent shop.

Fast service, reasonable price. They were able to fix my Peugeot bike that was manufactured 50 years ago. Thanks.

My favorite bike shop in all of both the L. A.and O. C.area. A lot of great & beautiful bikes, accessories, and great staff. Just to see the rare older bikes hanging from the ceiling are worth the trip alone. Update: I went back and bought an additional BMC (SLR01) which I have been riding about 950+ miles a month. Matt went out of his way to change-out a K-Edge from a different brand of bike computer to properly fit my Garmin 530. It's a long drive for me, but well worth the trip.

Great if you have deep pockets! All items are overpriced and they will not work with you at all! Even when you offer to pay cash… some of us are not pro riders! Just try a different bike shop one when they put the customer first!

For a bike shop that specializes in road bikes, they did not seem very knowledgeable about simple conversions. I went in for a quick axle swap for a wheelset (from thru axle to quick release) and the repair/upgrade shop immediately said it is not possible. The technician did not even bother to inspect the wheelset and instead 'advised' me to either purchase another wheelset or a frame. It turns out, it is entirely possible and the process has a wide array of official conversion kits available depending on the hub of the wheels.

Another local bike shop a few miles away managed to swap my wheelset's axles and end hubs with OEM parts within an hour and now I have fast carbon wheels on my bike!

With that said, I'm willing to give Velo Pasadena a second try in the near future since it's closer to where I live

Came for their mid tier tune up. Pretty quick turn around. Bike shifts great after. Only thing I wish they would have brought up to me is the fact that the bottom bracket needed an overhaul. Im sure it was not included in the tune up, but if they would have test rode it they would have noticed it right away and informed me that it needed work. I would have gladly got it done there to save time. I ended up taking it else where. But again the tune up was very good.

Awesome store and staff! Just picked up a couple of their Velo Pasadena casual riding/shop shirts from Ocean and San. Super sick and I'll be back for sure!

An OK shop. Not a good one. Very pricey! Employees often treat their customers like second-class citizens when it comes to fixing their bikes.