Venus Nail Lounge & Spa, Chula Vista CA

My experience getting a pedicure started off good right up until the end. When nail tech Angie was placing my flip flop back on my wet polish. The strap from my flip flop touched the polish and she about lost it. She was rude blaming me for moving my foot, dropped my shoe, never owned up to her mistake and acted like it was the end of the world that she had to redo the one toe. Which she only painted over top of the smudge. Needless to say I won’t be coming back!

I showed her a picture to how I wanted my nails done. She wasn’t really listening to what I asked for, I told her I didn’t want my nails too thin and short. But she kept going and she eventually filled into my skin and cut it very deep.

Yay! We found a new nail salon! Andy, Jenny, and Holly were amazing to my daughter and I. We really needed to rest and relaxation; the pretty fingers and toesies were a bonus. Thank you!

If I could rate this place a zero I would. I called prior to showing up to ask if they could see me, lady on the phone said yes, come on by we have nothing going on. When I arrived she said I misunderstood, I explained I had called prior and they asked me to go ahead and drive down. She again said I misunderstood and send me away. No apology or anything. Regardless of the fact her delivery in customer service was at a low.

Only positive vibes. My natural nails are stronger and longer than ever. I only do gel manicure with them, and they take really good care. I never need an appointment, and whoever is free always does an amazing job. The massage at the end of the manicure is my favorite!

First time to go to this salon. It was a nice place at the mall. I picked the most expensive pedicure on their list so I can try what they have to offer. But it was just an okay experience, nothing special. It was not worth $70 though. Will not go back again. Other salons have better service.

I have been coming here for 2 years and have never had any sort of problem. I am usually satisfied with the work and feel comfortable coming in! Yesterday i went in for a gel manicure, showed reference photos to the nail tech many times. I have never had this specific nail tech work on my hands before and I’ve been going there for two years. She first gave me good vibes and seemed like she understood what I wanted on my nails. The color was extremely off, she was quite rough and at one point had to tell her it was hurting me. I am usually not one of those who will complain but I am not satisfied at all with the nails and my fingers and nails hurt A LOT! Quite disappointed since I’ve been very loyal to this place

UPDATE: I was having serious pain on my middle finger from the set and I couldn’t handle it anymore. I soaked them to have them remove easily and to my surprise, my nail is MESSED UP. Absolutely digusting and unprofessional. I asked for black French tip, and red bottoms. This lady said she charging $20 extra for painted bottoms. Super unfair and they look horrible. I asked for tapered squared and was left with chunky nails. The total was $88 dollars in total which is expensive even though they look horrible. The glue is visible where the rhinestones are and just a horrible spot to get your nails done. Don’t come here.

I’m always at this mall and have been curious about this nail salon. From the outside it looked so fancy, so I came in for a pedicure. The owner (I think was the owner) greeted me very welcoming and was kind. The actual pedicure itself was ok, I’ve never been timed for one before (it shows minutes on the menu) so that was interesting to have the nail lady use an actual timer. The seat was broken because I could not lay my back all the way back without it moving, felt like I was gonna fall backwards any second so overall it was just ok, they were nice and gave me a plastic bag to put my slippers in afterwards.

I’ve been going to this nail salon for almost a year now. I’ve had some great experiences and some that weren’t that great. Today is my last time coming here. Even after the receptionist acknowledged that my nails were crooked she still insisted I pay the $5 shaping fee. She offered seeing if someone else could fix them but I didn’t have the time. They weren’t coffin shaped, they were square & jacked up. Every-time this particular nail tech does my nails it’s a problem. I can’t deal with the stress of not liking my nails when they cost so much.

I didn’t even know this place existed so I figured I’d try a new place. I went in for under arm and Brazilian waxing. I didn’t have an appointment so I waited about 15 minutes. Not too bad. I did smell a faint odor while waiting. Kinda like sewage maybe but I’m not sure. My technician came out to get me, Katie. Nice lady, broken English but she communicates well enough to have some conversation. She was very pleasant and thorough. She got my services in and out less than an hour.

So the two star? The lady in front who was very eager to take my money just out right confronted me about a tip. First of all, ppl need to realize they are not just entitled to tips. In this instance I was fine with it because my service was good but I didn’t like that. She asked me was I going to add it to the card or do I need cash. I was a bit annoyed. But I told her I would take care of it. Because she was pressuring me I almost didn’t leave one. I don’t like that. The only reason I did was because Katie did good on my waxing. While charging $30 for a pedicure they shouldn’t be rushing anyone. That is literally the main reason I won’t be back.