Venus Spa, Westminster CA

Highly recommend! I had a sound bath here, and it was one of the most relaxing experiences I've had. Also, Bea, who works at the front desk, treated me with great kindness.

I recently visited this massage place and I must say that the massage was great. However, I was disappointed to find out that they do not provide their EIN, which means I cannot claim the sessions through my insurance. It's a shame because their service is of good quality, but unfortunately, they do not accept insurance. If you're looking to use your insurance to cover your massage sessions, I suggest you avoid this place. Overall, the massage was good, but the lack of insurance coverage is a downside.

The massage was ok, but the thing that riled me up was how the masseuse denied my $10 tip for a $50 massage. She showed me a chart and demanded that I give her $15 instead.

I will NEVER recommend this place to anybody.

Don’t come here! They force you to tip more. Wish I had read more reviews about this. The lady wanted me to walk to the front desk with her and demanded I pay her more. To avoid conflict, I gave her more just so I can escape.

I went to this place today, 7-21, first of all, the lady at front desk keeps asking for a tip, I keep saying I will give the tip after the massage, depending of the service, but she keep saying some people don’t have cash. Better charge from the card. Any way. 50 dollars for one hour I think is too much for the service they offer, some other places charge 25 for the similar massage. I won’t come back to this place

Do not go here unless you want to be confronted about a tip and made to feel uncomfortable. My masseuse waited outside my door and demanded a tip immediately when I still had to get a facial. I was thrown off because who confronts a customer about a tip? After my facial, I gave the facial lady a tip, and when I tried to tip the masseuse $5, they demanded I give her at least $15 dollars as a tip! Huh? The audacity. You should not make customers feel bad for trying to tip you what they can. I will never return.

I was at the massage today 6/18 at 11am and I was set up with Vicki. Vicki she did the massage just like what she supposed to do. At the end, I gave her 20% tip, $10 of the service cost of $50 with a thank you and a smile and say see you next time, I can not believe that she shook her head with her crouched face and asked me to give her $5 more for tip. As I believe tipping for 60 minutes massage run about 15% to 20% and I generous enough to tip 20%, I went home with a very uncomfortable feeling and hopefully the management will do something about this issue. I don’t think that will come back for the service soon,

I want to start by saying DO NOT WASTE YOUR MONEY! I use to coke here years ago, and the experience was always great. Decided to stop in yesterday with my fiancé. Paid $50 each for one of the worst massages, and customer service experiences. Not only was the massage horrible, but after they forced us to to no lies then $10 a piece for the horrible experience. The staff was very rude and unwelcoming from the moment they walking in. I am convinced they are operating under ownership. The vibe and decor isn’t even the same. Save your yourself, your money and find somewhere else. Woke up this morning with the worst lower back pain. Smh.

I have been coming here for years.drive 45min is worth it. Great price and great service. $40 is a great price.

This place can give a good massage, depending on who you get. But don't overtip 15 to 20 dollars max. A couple of years ago, they were good, but now the massage people pressure for more tips because they are being spoiled by those who overtip. Don't do this. The service has gone downhill drastically because of this. I won't be back unless they act more professionally. It's a bunch of illegal Chinese. They have gotten more rude and greedy. Don't overtip. Some people tip half of what the massage costs don't do this.

Rating went from 5 to 1. My wife and I got a massage with two masseuses fighting with each other right off the bat. Unprofessional. Massage was light and felt like a back rub. No pressure applied even when asked about. Idk what happened, they use to be great and thought the price hike could justify the massage, and I was wrong to assume. Not coming back, found that fountain Thai massage was better the next day.

I had gone once before this last time and 1st time i went i had a great experience this was a few years back 2nd time was almost two months ago got a full body massage and ever since i went i been getting a pounding sensation on the bottom part of the back of my head! Don't know what they did wether they pinched a nerve or something because i haven't been able to get rid of it ever since!

DO NOT COME HERE. Everyone here is so rude. The massage lady chased my down because I gave her an $8 tip and she wanted $10. Since when did a tip mandatory? In this case this lady was trying to force a tip out of me when it was out of courtesy I gave her her.

I had a $60 massage. It unfortunately was one of the worst I've had. The entire experience was. But at the end I was still ready to give a 16.66% tip for the effort. The masseur looked at the bill and said the tip needs to be $15 to $20.
It was late towards closing and no one else was in the shop. I didn't feel safe not to give him $20 so I did.

I’d be ok with that or any amount if it was communicated before we started but it wasn’t.

Update: I did call the business back to discuss my experience. The front office was very rude and defensive. I will be going to another shop next time.as there are so many around here.