Verizon, Grass Valley CA

I went in frustrated, but Julian very patiently walked me thru every issue to completion. Even the ones he couldn’t help me with he gave good guidance towards a resolve. I left happy and calmed.

The guys were very helpful and patient. I so appreciate their willingness, availability and ability to help maneuver through a very difficult situation. Thank you so much!

I was so pleasantly surprised at the amazing and excellent service Josh provided! If I could give 10 stars I would!

Josh helped me set up my new phone today. He was very personable, calm and professional. All necessary information was explained clearly and patiently. He made the whole process seamless and enjoyable.

Josh was extremely friendly and helpful! I really enjoyed my store experience because of him.

So far, I have really enjoyed working with this company.
I moved over from a different one. And so far, so good customer service is great. Reception is great.

David, Michael, and Danielle made everything so easy and relaxing. This is my local store now.

Everyone knows when you go get an upgrade… it isn’t a quick visit but Carley was informative, helpful and fun, making the time we spent there go faster.

Came into the store to switch my service over. The team was quick and efficient with helping. Also suggested a better service option and helped us save some money!

I guess it was luck of the draw I was in and out. My experience was good. Josh was courteous and polite five stars across the board. I'm happy with the purchase and the product that I acquired.

Josh was amazing at helping me activate my phone! I only had to wait a few minutes for assistance and he only took a few minutes to help resolve my problems. He is great in my book!

Carly was very knowledgeable, efficient and thorough in making my purchasing experience pleasant.

I arrived at my appointment time and saw an associate soon after. Caitlyn explained everything well and was very helpful as I decided between Apple & Samsung. She made the decision easy for me. The rest of the transaction was handled efficiently and I was soon on my way.

Josh helped us and he was both super knowledgeable and very kind! Had a great experience and will definitely be coming back to this store in the future.

Great customer service. Everyone was very helpful, polite and welcoming. Store was clean. Once the AC is fixed I’m sure the employees will be just as happy as the customers.