Verizon, Red Bluff CA

Customer service at this location in Red bluff was super amazing. Friendly helpful kind service. ROMAN, ANTHONY, AND JAMES. THESE THREE ARE AWESOME AN EXTRA THANKS TO ROMAN FOR THE SELL AND SERVICE SET UP. The interaction with my family and then was everything a customer wishes to get in the customer service your boss should acknowledge this review.

My monthly bill runs $128 plus change every month
David showed Jonathan how to get my bill down to $45 a month for two lines

Tony was so helpful and knowledgeable. Love my new phone! Great customer service, and no hard sells only helpful discounts.

Go in and ask for James. He took great care of us. We will come back to this location and work with him for all future needs. Thanks James!

Ryan was great! He helped me with all of my problems and make sure I received the best deals and was well taken care of. Thank you!

Great team; excellent service
Working with Ryan was a refreshing experience. He knows his work and understands customer service (rare these days).
Yes, there is a contingent of indigent folks hanging around the area but they keep a respectful distance as a rule.
We visited the other Red Bluff store and I would rather have the indigent issue to deal with than the experience of that 'other store'.
BTW, if you have to wait a few minutes, it is worth your time.

Tony was so helpful and friendly. Will definitely be going back and telling friends to go check out “this” Verizon. Great service!

Ryan is a lifesaver! We had a minor mishap with one of our iPhones and needed a new one ASAP! We came in shortly before closing time (so sorry) and Ryan treated us like the store had just opened. We walked out of the store with a new phone and accessories. Thanks for helping us out!

I am happy to go to the Verizon Victa store on Bell Mill Landing. They work hard to fix every problem that comes up with my phone. Thank you

Jonathon was very pleasant to deal with and took his time answering all my questions. It was nice to not have to a pushy salesman. Thank you Jonathan.

Roman was very helpful, knowledgeable, funny and professional. Thoughtful and polite.thanks for all your help

Customer service with Jonathan was topnotch. He went above and beyond and made this more than a five-star experience!

Belle mill store in Red Bluff is the only Verizon store to go to for excellent customer service.

I've been a verizon customer for over 8 years. I came into this store when visiting family in Red Bluff. I was experiencing trouble with my new phone so I called tech the 800# support, the diagnoses was that I needed to upgrade my SIM card so they sent me to this location. Once there, I spend nearly an hour debating with a rep on why I didn't wish to upgrade to a whole new phone, when the one I had was still new. I had to continually insist that I only needed a new SIM card, finally once I got the message accross, I was told It would be $10 to replace it. Of course I had a problem with this - especially when tech support told me there is not charge since I was an active customer. I left that store without replacing my SIM card, came down to my local store in Sacramento. In less than 10 minutes I walked out with my new SIM card. I asked my sales rep if verizon charges for SIM cards? She said "no" these are no charge in current accounts.

Goes to show you that not all stores are run the same, some store managers or district managers really are out for one thing, sales, sales, sales. Get money whichever way possible to hit target sales goals.