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Verizon Authorized Retailer - Victra, Merced CA

Address 1124 W Olive Ave Suite 106, Merced, CA
Phone (209) 205-4267
Hours
Monday9:00am-9:00pm
Tuesday9:00am-9:00pm
Wednesday9:00am-9:00pm
Thursday9:00am-9:00pm
Friday9:00am-9:00pm
Saturday10:00am-8:00pm
Sunday11:00am-7:00pm
Website victra.com/stores/ca-merced
Categories Cell Phone Store, Internet Service Provider, Telecommunications Service Provider
Rating 4.9 17 reviews
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Verizon Authorized Retailer - Victra reviews

17
Sort by: date highest rated lowest rated most helpful
Karen
March 10, 2023 9:16 pm

I had set a setting wrong and he fixed it. I had a few other questions and he was prompt and efficient at answering them. As always Mark was very pleasant.

user
August 08, 2022 3:14 pm

I went into Verizon and Diana was so helpful she got everything done in less then 10 minutes was very pleasant and kind she definitely is a great fit for her job

user
April 11, 2022 8:01 am

Diana was the best of the best, she helped me with everything regarding my business account and did not let me leave until my whole account was set! Go see Diana at Olive!

April
February 23, 2022 7:21 pm

Mariah was wonderful. My second experience purchasing an upgrade on a new Smartphone. The entire staff are knowledgeable and very kind. Thank you girls who helped me out today.

Lindaverley
October 28, 2021 7:53 pm

There working with me on my issues and if not resolved I've been offered a full refund and it doesn't get better than that.

Carolee
April 15, 2021 8:14 am

Excellent service from Jesse. Very professional, knowledgeable and most helpful. Wouldn’t have waited so long to upgrade had I known customer service would be so efficient! Thank you Jesse!

Kim
April 08, 2021 9:21 pm

We needed new phone service with better mountain coverage and Verizon was the best service for us. Kind and friendly staff, they were also very helpful on what phone would actually be best fit for each person.

Old
April 07, 2021 9:59 am

The customer service is excellent. I've been a customer for years and they have always been helpful and friendly.

Karen
March 05, 2021 1:52 pm

Such a great experience! Rafael was outstanding! He was knowledgeable, courteous, professional and most of all patient. We were setting up new iPhone 12pros and knew nothing. He took great care of us!

Cindy
February 26, 2021 11:04 pm

The olive branch is fabulous! Liz was so cool and wonderful. Waaaaay better than the Kauai Verizons

Rafael
February 21, 2021 3:55 am

While being in Merced, i met 3 workers here at this Verizon (Vectra) location and they are all nice and know their stuff. Thank you Adrian, Jesse and i believe Kimberly.

Amy
February 18, 2021 9:04 am

I live in Turlock and choose to drive to Merced, CA to take care of anything with Verizon. They helped me get my phone and Apple Watch connected, transfer data, and ensured my husbands phone and watch were fully set up after switching our plan from AT&T. Jesse went above and beyond to ensure we had all the accessories we would need including a charging station and cases. Please ensure Jesse and team receive the recognition they deserve. Bravo!

Rebecka
February 13, 2021 5:57 am

Adrian was friendly and fast, took care of my business very professionally, the store was clean and very well supplied.

Vickie
December 20, 2020 4:56 am

Elizabeth was a very polite and very helpful Verizon sales person. She helped me with all my needs. I rate her with a 10!

Noah
December 13, 2020 12:57 pm

Adrian was super helpful and very attentive. I went to the Verizon store to switch from AT&T and I he made sure the transition was super smooth

Debbie
November 06, 2020 12:35 am

Adrian was very helpful in guiding me and my next purchase as well as how to split my resources up on my telephone

Andrew
April 17, 2020 8:13 pm

It's not too bad a place, its semi hidden behind western dental, across from Chevron, across from the Merced mall. Not too much people go in there at there sister store, on M st. Its an alternate location, for there other sister store in Merced Mall. Nice store Agents will help you. Same as in the Merced mall's location.

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