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Verizon Authorized Retailer - Victra, Carlsbad CA

Address 2635 Gateway Rd Suite 103, Carlsbad, CA, United States
Phone +1 760-585-4496
Hours
Monday10:00am-8:00pm
Tuesday10:00am-8:00pm
Wednesday10:00am-8:00pm
Thursday10:00am-8:00pm
Friday10:00am-8:00pm
Saturday10:00am-8:00pm
Sunday12:00pm-6:00pm
Website victra.com/stores/ca-carlsbad-gateway
Categories Cell Phone Store, Internet Service Provider, Telecommunications Service Provider
Rating 3.5 11 reviews
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Verizon Authorized Retailer - Victra reviews

11
Sort by: date highest rated lowest rated most helpful
Shahnaz
September 16, 2023 12:06 pm

The manager of this location, Shawn Anderson, was super helpful and knowledgeable. He made our new phone and accessories shopping very pleasant. He transfered all my phone's

apps from my old phone perfectly. I highly recommend everyone to stopby at this location and request to work with Shawn Anderson.

John
September 08, 2023 8:08 am

Great to experience from end to end. I had a ‘SIM card’ failure notification which kept interrupting my service. Manny swapped out my SIM card and I was on my way in no time at all. Highly recommend this location!

Heather
July 02, 2023 9:41 am

I walked in and no one greeted me. There was no phone or any products out. There was one worker with a customer. I stood there for 15 minutes without being acknowledged. Don't go to this store. I'll drive a little further to have better business.

Jessie
June 19, 2023 3:48 am

We were greeted immediately as we entered the store and were politely informed there was a wait. We were there for one phone upgrade but were informed another upgrade was available with a significant rebate so we got that one as well, both with accessory kits. The service was amazing, the associate was very personable and attentive. I have never had such a fun experience shopping for a phone.

Amelia
April 22, 2023 2:37 pm

I needed a new phone today and was not thrilled about having to buy a new phone. But Seth was very knowledgeable, friendly, patient, and made the experience as easy as possible. I appreciated his help today.

Janine
April 14, 2023 1:13 pm

Seth at the Bressi Ranch Verizon Store was exceptional! His knowledge, patience with all questions and suggestions will keep me coming back for any & all purchases.

Gladis
April 10, 2023 12:58 am

Do not go to this location unless you want to get lied to and scammed. Seth lied to me just go get me to add more and more things to my plan. Will never go here again!

Ashley
March 27, 2023 7:38 pm

Seth was great, very professional and very handsome lol. He helped me switch over from T-mobile and helped me get a new phone. The process was quick and easy, he even saved me a bit of money. I’m glad I made the switch.

Nico
March 11, 2023 6:40 am

Anness has gone above and beyond! He’s a true testament to great customer service. From initially helping me establish a business plan for phone and tablet, to helping resolve a billing issue, and always being responsive to questions I’ve had. I definitely recommend if you appreciate excellent communication!

Funny
February 26, 2023 4:52 pm

WARNING! Do not go here! Seth will lie to your face and scam you! I got scammed here and will never go back!

Rodger
February 21, 2023 4:19 am

Omg where to begin the liying, the signing me up for services without my permission. BEWARW OF SETH BIG FAKE GOLD WATCH PROBABLY GOT FROM RIPPING PEOPLE OFF.
First lied about the free phone it wasn't free at all. LIED signed me up for all the devices protections I asked to be removed from. Signed me up for device home protection against my will and without permission. BEWARE SCAM ARTIST

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