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Verizon Authorized Retailer - Victra, Perris CA

Address 1820 N Perris Blvd Ste 20, Perris, CA
Phone (951) 210-7980
Hours
Monday9:00am-8:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-8:00pm
Sunday10:00am-7:00pm
Website victra.com/stores/ca-perris-perris
Categories Cell Phone Store, Internet Service Provider, Telecommunications Service Provider
Rating 4.2 14 reviews
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Verizon Authorized Retailer - Victra reviews

14
Sort by: date highest rated lowest rated most helpful
Lorena
August 31, 2023 11:10 pm

Wow! Love the service here every time! They really give you the red carpet experience! From start to finish the manager Eddie really made sure to go above and beyond for all my needs! Super friendly, helpful and extremely knowledgeable. Always recommending friends and family to this location. I gladly make the 25 min drive to come to this store! Thank you Eddie as always for your superb experience

Levon
July 21, 2023 10:14 pm

My experience was great I wanted something more expensive but Malik helped me save money with a better deal

John
July 19, 2023 7:16 pm

I went in to see about buying a friend a new phone. I waited over 20 minutes to get some service. Both associates were busy so I left.

Elizabeth
July 18, 2023 10:53 pm

Giovani was extremely helpful. He showed me every option I had and explained everything very well. What great customer service!

john
July 16, 2023 12:41 am

I normally don’t care to give reviews but i must do so in this case
Do not go here unless you want shady business
I bought phone on line with store pick up and these employees decided to take it upon themselves to add services to my plan
Bringing my bill up an extra 100
Luckily i caught it and called customer services

Gina
June 28, 2023 3:29 pm

If you come here, ask for Michael - he goes above and beyond for you. He was very friendly and very professional in helping me with my service. I had a very complex situation, and it was like a walk in the park for him. HE TOOK CARE OF EVERYTHING. He knew exactly what to do, offered, and explained all choices available, I left home very satisfied and relieved.
- Thanks Michael!

Tamara
May 25, 2023 2:24 pm

If you are in the market to start new with Verizon or just want to add a line to your existing Verizon account like we did, this is the store for you. I normally don't look forward to going into the stores; however, this all changed yesterday when we went into this store and met Yahayra. She immediately welcomed us in and asked how she could assist us. She was super friendly and professional. She listened and seemed to know intuitively exactly what we needed. She was knowledgeable on different types of phones and that was very helpful in deciding which phone to purchase. We left feeling satisfied and will definitely return to this store for our future needs! If you're in the area, I strongly recommend going to this store and if she's available, ask for Yahayra. You won't be disappointed.

Ryan
May 08, 2023 11:26 am

Was charged for a tablet when employee told it was free as part of some promotion they had. Never trust these folks.

eric
May 06, 2023 2:48 pm

Jaime, was very personal helpful with us today would definitely recommend him whenever you go

Taryn
May 03, 2023 1:17 am

Eddie helped us out so much with billing issues. Definitely coming back again for any help in the future

TheBlackalorian
April 30, 2023 5:41 pm

Michael was the best! Helped me get a new phone and watch at very low monthly cost and pretty much beat every other phone company I went to for a quote with the promotions they had. Was very insightful with all the products he showed me and helped me narrow down my options. I wouldn't recommend anyone else but him! 5 stars every time. Thanks Mike.

Grand
April 30, 2023 9:26 am

Michael C.took real good care of me. He walked me through the whole process and was patient with me since I was tired. He was very insight and made sure I was shown all my options and helped me to make the best decision for my purchase. Thank you Michael I appreciate all the effort.

Michele
April 24, 2023 5:33 am

I was greeted by several staff members when I walked in. All were busy with a customer and I was next. Eddie was working with 2 customers and asked what I needed help with, he helped me really quick and checked me out.

Robert
February 09, 2023 12:51 am

Juan was very helpful and professional. He explained the different options for me & answered my questions.

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