Verizon Authorized Retailer - Victra, Lakeport CA
Address | 1033 Eleventh St, Lakeport, CA | ||||||||||||||
Phone | (707) 262-7038 | ||||||||||||||
Hours |
|
||||||||||||||
Website | victra.com/stores/ca-lakeport | ||||||||||||||
Categories | Cell Phone Store, Internet Service Provider, Telecommunications Service Provider | ||||||||||||||
Rating | 4.6 11 reviews | ||||||||||||||
Nearest branches Verizon — 704 Gravenstein Hwy N, Sebastopol, CA Verizon Authorized Retailer - Victra — 2021 Bronze Star Dr Ste 3c, Woodland, CA Verizon Authorized Retailer – Victra — 724 Mangrove Ave, Chico, CA, United States Verizon — 895 S Main St, Red Bluff, CA |
|||||||||||||||
Similar companies nearby Metro by T-Mobile — 1206 S Main St, Lakeport, CA |
Verizon Authorized Retailer - Victra reviews
11 Ana was the 1st to greet me. I’m 76 and wasn’t there to make a pass at her I just wanted to know if my phone which was ordered weeks ago was still on the will call shelf.
Well I tell you, she really knows not only the phone but what the rules are at Verizon.
She started transferring data from my old but true friend, an i8 to my new silver i14Pro. The transfer was successful in less than an hour, while I was shopping out of store.
Then she took it upon herself to help me become familiar w/the basic operating procedures.
She’s quite an asset for Verizon and I say this from 1st hand experience.
R. Steve Eichenlaub
Awesome unfortunately I’m not using my Google account. I’m using my stepmom‘s Google. I don’t do a lot of reviews. I don’t even really use Google Safari is my go to. I am an iPhone Lifer.i’m sure when I took the survey the store will know who I am great overall experience the young lady that helped me was awesome for her generation. I was shocked by her work ethics. I normally drive to the Ukiah store even to buy a case but I will probably start using this place which is only three blocks away from my house she went above and beyond very professional completely satisfied. I haven’t really dealt with any of the other employees. From now on, I will go there. This is my mother-in-law‘s account. I don’t really do Google like I said before but I hope this helps.
If they had all their employees that worked like her, it would be a store with no imperfections at all. Thank you and have a good day. I hope this helps everybody else out. She helped me so I’m passing it forward.
Friendly, knowledgeable service from Ana. She used her own phone to help me contact Verizon directly
Store is definately NOT OPEN THE SAID HOURS! ITS 730PM ON THURSDAY.
Wasted my time for trusting the stores listed hours.
The young lady who helped me was excellent. She went above and beyond in helping me set up my phone, even put on the glass screen saver and the protective case for me. I hope I get her again if I ever need to go to your store
Clint does a masterful job explaining all aspects of the purchase. Very helpful in making my decisions on products.
Every time I’ve come to their store they’ve always been able to answer any questions and help me with any account changes.
Michael was professional knowledgeable great personality. Clint the Manager is just as awesome!
Needed a new phone and the technician helped me by recommending one and transferring all my info to the new phone. Everything went smoothly.
You know…having a dead phone & changing carriers for the first time in over 10 years can be stressful. Anna was so friendly, professional & helpful that I’d do it all again if it was with her assistance. Thank you Anna!
Clint was amazing not only did he help me but he multitasked and helped all the other customers in the store great employee