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Verizon Authorized Retailer - Victra, Palm Springs CA

Address 5001 Ramon Rd #1, Palm Springs, CA, United States
Phone +1 760-325-6666
Hours
Monday9:00am-9:00pm
Tuesday9:00am-9:00pm
Wednesday9:00am-9:00pm
Thursday9:00am-9:00pm
Friday9:00am-9:00pm
Saturday9:00am-7:00pm
Sunday10:00am-7:00pm
Website victra.com/stores/ca-palm-springs-ramon
Categories Cell Phone Store, Internet Service Provider, Telecommunications Service Provider
Rating 4.7 13 reviews
Nearest branches
Verizon Authorized Retailer - Victra — 42225 Jackson St Ste H, Indio, CA
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Verizon Authorized Retailer - Victra — 26045 Newport Rd Suite A, Menifee, CA, United States
Verizon Authorized Retailer - Victra — 1820 N Perris Blvd Ste 20, Perris, CA
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Verizon Authorized Retailer - Victra reviews

13
Sort by: date highest rated lowest rated most helpful
Justin
September 15, 2023 12:19 pm

Friendly, knowledgeable and timely service. I even watched as all three employees defused an inpatient customer. This was near their closing time when you’d expect they be tired and less apt to manage difficult customers. Thoroughly impressed.

Yesenia
September 06, 2023 9:31 am

Donovan was amazing, great customer service. Made our experience extremely pleasant. Thank you for your help with everything!

Loretta
August 22, 2023 11:25 pm

DJ the best efficient service ever. Understanding, listening, communicating, compassionate and a sense of humor. In my time of need my phone drowned in Hilery 23 tropical storm, and l was flooded out of my home at 11: 45 pm August 20 on my Birthday.

Robert
August 05, 2023 4:35 am

DJ was very helpful explaining everything and found a plan that is perfect. He also helped this non tech guy get everything set up.

Samantha
August 01, 2023 10:13 am

Francisco was amazing! He greeted me in seconds and made sure that I was completely satisfied with my new phone and plan before I left. He even found some items on my phone plan that I wasn’t even using and took them off my plan to help me save some money, he also was so informative on anything and everything. I will definitely be back! Thanks again Francisco!

Rodney
July 30, 2023 4:51 pm

Francisco was extremely helpful and knowledgeable in helping me transfer my data from a faulty phone to my replacement phone without losing anything. Very helpful about the product and troubleshooting things to be careful of with the replacement phone.

Gail
July 13, 2023 9:09 pm

DJ was excellent. He was well educated in all I needed to recover from my info. & data and quickly moved forward.

Paloma
July 06, 2023 4:34 am

Thank you for all the help! Got a replacement phone fast and easy! Ask for Kevin he’s the best!

Tom
June 04, 2023 3:36 am

I lost my phone. Dominic had me back in biz within 55 minutes. Couldn’t have had a better experience

Griselda
June 02, 2023 4:48 am

Fransico, a fantastic businessman, excellent at helping me. Thank you for having an employee like him.

Lisa
May 31, 2023 5:00 pm

Exceptional customer service from Brett. I lost my phone abroad, got set up with a nice replacement and also updated my plan that was long overdue.

A Ravesh
May 23, 2023 11:12 pm

Do not trust the employees in this office they told me my home internet will have 500mg of speed the service had less than 50mg of speed in reality. Guess what you cant return the trash modem to this store either so goodluck with customer service team India they could not even send me a return label within 30 day to return the trash $50 modem so now Verizon billed me $218 for a pipe dream and wasted time. Over 2 hrs spent on the phone absolutely a waste of time

Christi
May 22, 2023 3:55 am

Greeted with energy…customer service and a light-hearted attitude though they were having technical problems first thing in the morning on a Saturday. Impressive

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