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Vice's Collision Repair Inc, Citrus Heights CA

Address 7528 Old Auburn Rd, Citrus Heights, CA
Phone (916) 726-2511
Hours
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website vicescollisionrepair.com
Categories Trailer Repair Shop, Auto Body Shop, Auto Restoration Service
Rating 4 23 reviews
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Vice's Collision Repair Inc reviews

23
Sort by: date highest rated lowest rated most helpful
G.L.
December 23, 2020 12:43 am

Vice Collision did an outstanding job on my 2020 Honda Pilot, looks brand new and I’m well pleased, will recommend them to family and friends. The proof is in the seeing.

Carley
September 08, 2020 7:05 am

Fast and nice service. Geico recommended them and I have seen their work before as I used to work across the street so I felt comfortable. Can't wait to see what my baby looks like soon!

Marco
August 20, 2020 6:42 am

The receptionist not want to take care my problem I only try to get my 2020 Nissan get repair, if some one help me with this people and problem

Dave
August 04, 2020 2:01 pm

The most awesome Collision Repair Shop, with people who care! Bring your Collision repairs here and you will never be disappointed! It's a great true local family business, not your typical "Auto Body Shop"!

Chelsea
July 01, 2020 7:30 am

Juat want to say that this experience was one of the best I have ever had. Kyle, was friendly, very helpful and gave great customer service. I did not expect him to help me out as much as he did. Very much recomending him, his work and the shop. Thank you so much.

Peter
May 14, 2020 10:11 am

May answered all of my questions on the phone.

I showed up and the job was done in ten minutes.

Alex removed the splash guard on my Honda Civic.

Now, I have my car back; it is running great!

michael
March 17, 2020 2:13 pm

Seamless experience. Took a little while but the car looks flawless and I was in constant contact via email/txt. Even got the car back sooner than promised. These people are fantastic!

Zac
March 14, 2020 10:01 am

I had them fix up my Tacoma's front end twice. Kyle is amazing. The whole team is amazing. The work they to do is simply amazing. Above and beyond.

Kimberly
February 24, 2020 7:22 am

This is my second time using this company.

My daughter was at a red light and someone ran into the back of my car.

I have Geico insurance and this is one of the companies they use. Because I have used them before. I chose them.

From arrival their customer service is awesome. They are very friendly and helpful.

The bring you out and mark the car for the damage with you. They are very clear what they will do and give you a timeline when the work will be finished.

They finished my car 10 days early.

They keep you updated via text message so you always know what is going on.

Enterprise has a relationship with them. They brought the car to me at the shop.

I hated that I had to know them under these circumstances.
But if I needed another collision center.i would for sure use them.

I found that a speaker in the car is very muffled after picking up my car.they said bring it on right away.

If you were in a collision and want great work.friendly service and not have to wonder where they are in the process of completing your car.this place is awesome.

I always pray and commit everything to the Lord first.i always ask Him to make sure everything works out perfectly.

Jennica
January 28, 2020 3:44 am

We were skeptical at first based off of communication and timing. Anthony who was assigned to our auto collision through Geico (not even positive he works for Vice or not) was a complete jerk. Lisa that works for the Geico department at Vice ended up being very friendly and informative. Our car was there longer than expected (over a month), but boy was the work worth the negatives! Our car looks AMAZING inside and out and looks even better than before our accident. Thank you!

Danny
January 27, 2020 5:35 am

No one ever wants to visit a repair/Collision shop, but the team at Vice's has always treated me and my vehicles great. A visit a few years ago the fixed a basketball size dent in my rear bumper and I couldn't tell after that there had been damage at all. This week I was in an accident, and my car ended up being totaled, however the team was very nice and understood how traumatizing it was. They even helped me carry the items I retrieved from the vehicle to my rental. Vices will continue to have my business now and into the future.

Steve
September 15, 2018 11:05 pm

Seems very expensive. The estimate I got was more than the cars worth. Vary small dent and a scratch.

Matt
July 14, 2018 2:51 am

Couldn't have been happier with the personal service or the work completed. The shop rate was more than competitive, the staff was very welcoming and they really hold their work to a high standard. Thank you!

SayWhat?
May 14, 2018 12:12 pm

Very helpful and they do great work in all areas, from the front desk to the shop, awesome experience

Rochelle
February 04, 2018 3:13 am

Vices refused to complete the work as ordered by the insurance company, they want to do it half ass, and fought every inch of the way with the ins company that was paying them! I am not sure of t be quality work they did on the vehicle either. Who would ever consider grinding down a new tire to match worn tires, rather that getting the new tires the insurance was paying for?

M Roberson
December 28, 2017 11:22 pm

They tell you one thing and do another. They don't make you feel comfortable about leaving your car there.

Michael
December 03, 2017 11:56 am

Went to get an estimate and I was treated very badly by the estimator. I asked if I could pick what I want to fix and she spoke to me like I was doing something illegal and told me she would not write an estimate. Eventually I convinced her to write one after arguing with her and when she was done, my estimate was over $1000 more than any other estimate that I had received. I will never do business with this place and you shouldn't too!

Melissa
October 07, 2017 9:45 pm

Vice's Collision is by far the best costumer service experience I have received. They ordered my part asap, fixed my car perfect, and went above and beyond by organizing my car, cleaning the inside, and making sure I had the best possible price according to my need. I would recommend them any day! All of the employees were nice, friendly, and helpful.

user
September 26, 2017 1:20 pm

Vices auto body I need more stars to rate you! ! Their work is high quality and the customer service is above and beyond A+ I just wanna thank you for all the great work done on our vehicles in the past and today! ! I would and will recommend you to all my friends! THANK YOU STEVE AND NICK for caring and taking pride in our vehicles you guys have been great and to all the guys behind the seens for your hard work! Thank you again From the Klatt family

rawb
September 18, 2017 6:31 am

This company has been exceptional in both service and quality of work. I have used them in a number of accident scenarios from, car accident to my son throwing a ball through a windshield.

Their staff are courteous, communicate well and their technicians do fantastic work.

I cannot recommend these guys enough.

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