Victory Parking, San Jose CA

Easy to find. Thank you. The only thing I would like to see improved is a dedicated and marked lane for those wanting to leave the lot. It was a little chaotic, with people driving around trying to figure out how to leave and others sitting in their cars waiting for an opportunity to get in line to leave.

Parked here because our SUV is too tall for the parking garage across the street. After we pulled in we saw a sign that said no metal credit cards. It would be nice if they would say that before you got into the lot. We tried using the QR code they have by the exit thinking it would let us pay online but it was a code to text to open the gate after paying. Luckily one of us had a plastic credit card so we could pay at the kiosk. When we sent the text to get out It said "vehicle not detected. Try again when near the gate. " So we rolled closer and got "don't have an active transaction to exit. " Then we used the paper card we got at the kiosk and the gate opened. There was a couple trapped in the lot as we were leaving because they didn't have a plastic card. We will not be using this lot again.