View at Marin, San Rafael CA

I’m in the market for housing in Marin and wanted to check out View of Marin. Lenka was courteous, kind and professional, the tour was excellent and informative and the apartments are beautiful. Thank you!

Although Lenka, Allysa, Michael, and the entire staff are kind, courteous, and make efforts towards making The View at Marin a safe environment to live, there are many reasons why this once heavily sought after complex has turned into a place I would never want to call home again.

To start, there is 24/7 noise around the clock. The walls in each unit are paper thin, so voices roam offering little to no privacy. People and kids run, jump, and stomp up and down the staircases that adjoin the units, and ride bikes in the street causing more commotion and chaos. Cars coming in and out often blast their loud music and speed, regardless of the speed bumps, children at play and pet owners walking their pups.

The View also allows more than one family per unit, which ultimately creates more crowds and you can often see multiple families as they exit their homes. This consequently creates an overflow of trash and litter scattered about the entire complex along with extra cars parked in fire lanes, handicap spots, or spaces that haven't been paid for. They charge you a $75 monthly fee for your second car, without a specified parking space, but there are hardly any spots after 10pm.

And the biggest reason why this place shouldn't be your new home is because of the mismanagement, miscommunication, and lack of professionalism that took place when we discovered water damage + mold saturating our bottom floor in the den and living room, along with mildew and more mold growth in our window sill. We had to pick up and relocate to another temporary unit onsite while renovations for the water damage and mold were being conducted. Within the projected 4 week timeline, contractors/vendors also discovered that water damage and mold was more than anyone could have anticipated. The project was completed almost 6 months later. In that time, our truck was broken into with all of its tools/belongings stolen. The master apartment keys were left in our original apartment door because a contractor simply "forgot to take them out". We had to then install more cameras to provide extra security, and it was only then that we learned multiple unknown contractors had access to our unit and even captured videos of them roaming around our apartment without permission. We also noticed that those same contractors were storing extra material in our place to help serve other renovations for apartments near us.

While the temp unit was livable, we had to make multiple complaints about roaches, and also experienced a main window with mold and water damage. I could go on and on as these few examples are only the tip of the iceberg, however I just want to raise an awareness to anyone considering moving here. Be aware of living in an old building with major foundational problems, a management staff that has little help to offer, and The FPI management company that has let The View of Marin get run into the ground.

Regarding maintenance issues: All were Courteous, timely and professional.did all request we mentioned. Thank you. It is beautiful here.our spot is more than a view.its a home.

Everyone here at View at Marin is wonderful. When I have a maintenance issue, they are on it and so helpful. I really love living here and it has a lot to do with the management team. Thank you everyone!
Best,
Jenna

Leasing office employees are very nice and helpful. Any issues or questions I have had they have been solved promptly. The neighborhood is very clean and safe

My husband and I have really enjoyed living at the View at Marin. The staff is always so nice and helpful. Julio is always greeting people around the community and has helped me a few times with minor fixes. We think this a wonderful place to live!

If your balcony faces the parking lot you will hear kids screaming all day and night. No parents around. On one occasion the police were called bc there was a toddler wandering around the complex alone at 11pm. The kids also use the gym, usually in their wet bathing suits trashing all the equipment. Pool is also packed with kids. Swimming in street clothes and dirty diapers. No lifeguard or security on site. Avoid the pool on weekends. Trash everywhere and broken glass. No one cleans up after themselves. Upon move out, I left my apartment pristine. My security deposit was 250$ short, when I reached out to the leasing office I was told its a “deep cleaning fee” to pull out the appliances and everyone has to pay that. AKA…don’t waste your time cleaning bc you will be charged regardless. Spent days making sure it was spotless. Utilities also seemed to be alarmingly high, didn’t make much sense. Pros, it was close to the highway, there is assigned parking, they take care of the landscape, and things get fixed quickly if you need maintenance.

I have lived at View at Marin for approximately 6 months. Since I was new to renting I had low expectations, however I found that View at Marin exceeds all my expectations. I am very comfortable here and feel safe.
My apartment is spacious, private, very quiet and has a balcony with a nice view of trees, mountains, water and wildlife. All the office and maintenance staff are attentive to residents needs and are always friendly. Michael, Lenka and Alyssa in the Leasing Office are especially kind, respectful and caring people. I have found other residents to be friendly and respectful also. I really enjoy that this is a dog friendly complex. I enjoy seeing all the dogs when I'm out and about. All and all, this is a great place to live.