Villa Del Sol Apartment Homes, Santa Ana CA

Thanks to Erick I did my payment hes a very nice person and he helps a lot thanks Erick

Everone at the leasing Office is so friendly and heplful. Thanks You Eric Marlene Angélica and Cheli

I have lived here for 20 plus years and Cheli and Angelina have been a big part of me staying here this long staff is great

Cheli, Angelina and Eric have been great. Anything I need they are allways willing to help

Eric from the leasing is so helpful. Always willing to take the time nomatter what. Not only with me but with everyone. I've see him help everyone that is why I dont mind waiting for him when he is with someone

Their Are the worst Apartments ever.
If they rob a car they don't care Pluse the cameras don't even work.
I WILL TELL MY UNCLE TO DESTROY IT.

Really good place I loved it there best 6 years of my life Made some really good memories there awesome customer service

Worse customer service. Was really excited about possibly renting here. Scheduled an appointment. Showed up, The lady at the office didn't even have the decency to open the door and tell us that the appointment had been cancelled. Apparently she had left me a voicemail saying that she had cancelled the appointment. I checked my voicemail and saw she had left a message the at 9: 13 am, and the scheduled appointment was the SAME DAY at 10am! It's obvious the girl in the office just didn't want to work. How unprofessional to cancel an appointment with that little notice.
However, since I haven't seen the message I went to the location.
The girl in the office opened the blinds and kept pointing at the number when we arrived. When I called the number that was on the door, nobody answered the phone. So I knocked again and I told her that I had an appointment. She could have taken 2 seconds to open the door and tell me and my girlfriend what was going on, but didn't even have the decency to do so. She just kept yelling through the closed door. She then explained that the appointment had been cancelled. However, It was obvious I had not received her message since I was at the door! Furthermore, she said that they were only doing virtual tours. WHAT A JOKE! THE REASON I MADE AN APOINTMENT WAS BECAUSE THEY DIDNT HAVE A VIRTUAL TOUR FOR ONE BEDROOM APARTMENTS! If this is any indication of how these apartments are run, im glad that I am not renting from this place.

DO NOT LIVE HERE. Got my car towed TWICE here. They enforce the rules at random times and towards people they don't know but treat the people they know so well. Terrible management as they are never help you and can only say that "there is nothing they can do".