Villa Florence Hotel, San Francisco CA

They don’t tell you about a 34 USD “amenity fee” for the breakfast and wifi until you’re physically at the hotel and checking in. Also, no parking and very basic hotel. Not worth the price at all.

Beware they don’t tell you ahead of time that it’s a $100 deposit per night plus their amenity fee, I was only informed of the amenity fee at booking but when I called the hotel to confirm they received my reservation that’s when I was informed. Also when I talked to the front desk tonight the lady was very rude, I had to ask her a question and she stated “ok is that all” and rushed me off the phone.

We stayed quite comfortably here for 5 nights. Service and reception were very friendly and helpful. Bed was very comfortable, although with only a quilt and no lighter blankets we found it hard to sleep without overheating.
This is old building has been refurbished to be fairly comfortable and modern, but the sloping floor and gaps under the door give away the age.
We enjoyed the comfortable area in the lobby to sit and read. We also appreciated the late check out (noon), and their willingness to store our luggage for a few hours until we were ready to train out to the airport.
No problem recommending this place, as long as you don’t expect 5 star accommodation.

Great location, great service, really nice room. There was also a continental breakfast every morning (which was a nice surprise).

The room for 4 is so small we literally could not move around. The miniscule bathroom is ridiculous. The price on the other hand is quite high. Nothing else but the location recommends this place. For the same budget you can chose something much better.

I work for a network of Tour Operator and in the city at the heart of technology this hotel doesn’t have phone in the room to contact a guest… and the “excuse” that the front desk tell me “…if you don’t have the room number we cannot transfer your call to the room…” Hallo! A while ago the policy was “for the privacy of our guest we screen the call give us your name a why you call”. Wake up people it’s not the Ritz Carlton… it is a 3 stars hotel remodel with some plaster and some paint job to look like a 4 stars without phone in the room.
Thank you “front desk” give me a different lie next time.
Sincerely

I was mislead by the 4 star review on priceline. If I were u I would question anything above a 2 star rating.

The lobby is nice but most are.
The elevator are tiny no more than 2 ppl with luggage at a time.

The hallway on 2nd floor smells mildew like.

I paid for a queen room. Only my bed was a full size.

The sheets had stains but didn't notice u til I woke up and turned on all the lights. Gross.

The tub was dirty and the bathroom smelled like musty men. We kept the door shut. Worst and creepiest part was the toilet if u flushed it a loud scream would I'll the whole room for 30 seconds it was scary.

The TV was also too big for the TV stand therefore u couldn't watch TV in bed and it hung crooked on the wall.

This room should be no more than 65 a night compared to the 187 I paid. The staff was friendly and it's by Powell and market but if u aren't there 2 shop you should find a better place.

Good location and good price. Lobby was really pretty and it clearly has been renovated recently, new paint and carpets. HOWEVER, upon check-in we were told their computers were down and couldn’t check in yet. So they stored our bags and we went to go eat. Came back about an hour later and still no ability to program us a room key so someone walked us to our room and we’re told if we left to just come to desk and someone would let us back in when we returned. The room was clean but way smaller than expected. Every window opened to a wall so no view. We finally got a key later in the evening which was fine. When we got back later in the night to sleep, our big bright light above our bed would not turn off even with someone coming up and trying to help. Finally I said just go we need to sleep so we slept all night with light on. Upon checking out we were told that a previous guest had programmed it that way and they haven’t been able to fix it. So you would think they wouldn’t use that room, but the attitude was like “that’s the way it is”. Won’t stay there again, could have stayed somewhere else for a few bucks more.

Definetly worth the money
Especially because of the location
You are right in the center, connected to everything
Also the rooms are clean and the staff here is great as well
Our safe wasn’t working first, but once we told them, they instantly switched it out or repaired it

We stayed here for 3 nights at the start of July and had a fantastic experience. The room was large and modern, the bathroom was very clean with a great shower and all amenities you would need. The front desk staff were very helpful and the free coffee in reception each morning was a nice touch!