Virnie Tordera - State Farm Insurance Agent, Costa Mesa CA

Very straight forward and informative. Celeste is very helpful she's got answers to most of my questions. Good Customer service.

In response to your comment, Mr. Virnie, I always dial first and you tell me that Maria is not here to rest several days a week at various times and she tells me the same thing on Tuesday I dialed the customer service office and they left a message that They will communicate with me and they never communicated. I went personally to the office that you have and there was a lady who told her that they had left a message and they had not reviewed it. She asked me for a few minutes while she reviewed the note and then she told me that she had not. I could do nothing about the business insurance and that Maria was not there and then I showed her the paper that she had to fill out and she told me that she did not understand that I told her to explain it to me since my main language is Spanish and she said no I knew I took photos to send them to Maria but I never received an answer and until today, Friday, when you sent me the answer saying that Maria communicated with me, she has never called my cell or the business phone, please, before, they were better when Ramon and her were there.another miss Maria right now they leave a lot to be desired in customer service and in the policies the employees don't know what to do please train your staff

Very thankful to have Agent Virnie and team as my agency. They always go above and beyond to help me and my family. Thank you Virnie!

Celeste was AMAZING. She gave us the BEST customer service and also she gave us a lot of great discounts! I would recommend Virnie and his staff 100%.

Virnie was very helpful.beautiful agency I would definitely recommend any and everyone to chose this agency because I know that they will taken care of for sure.

Let’s start off by saying my dad was really pushing me to go in a hear them out see what the whole thing was about. & I’m happy beyond happy with what I learned knowing my kids will be set if I’m ever gone let me sleep so much better last night. Thank you Maria & Virnie you guys are amazing definitely sending you a couple of my friends over

So happy that I was able to get my Life Insurance with Virnie Tordera. I feel relieved knowing that my family will have something after I’m gone with such a low monthly payment. Thank you Virnie!

I recommend this agency for all your insurance needs. I had questions about condo insurance and Rita Leggio was so patient and explained all the coverage’s to me with excellent detail. She’s very friendly and helpful.

Congratulating the company that this year is your birthday, I am part of this company for the last 30 years, they have responded to my complaints with my children without any problem, congratulations to the Virnie Tordera team

Such an amazing experience working with Maria, I had so many questions in regards to life insurance and she made sure I fully understood. So professional, would definitely recommend this office! Thank you for everything!