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Vision Quest Information Solutions and IT Support of Roseville

Address 1137 Smith Ln, Roseville, CA
Phone (916) 303-4025
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website vqis.net
Categories Computer Support and Services, Computer Consultant, Computer Networking Center, Computer Repair Service, Computer Security Service
Rating 5 17 reviews
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Vision Quest Information Solutions and IT Support of Roseville reviews

17
Sort by: date highest rated lowest rated most helpful
Whitney
June 28, 2022 3:21 am

These guys are the best! Its great how quickly they respond to my computer issues and get me back up and running! Hard to find nowadays.highly recommend!

Donna
February 11, 2022 3:23 am

Top notch all the way! Professional yet personable. Extremely good at what they do (Mac or PC) and they explain everything in a way I can understand. VQIS does remote monthly maintenance on my work laptop (windows), as well as takes care of my family’s non-work iMacs when we have issues. I trust them so much that I’m willing to drive an hour and a half to bring them my computers if they need to fix hardware issues. Fast turn around with status updates along the way. All with a friendly attitude and a great sense of humor, which is always a plus!

Will
July 15, 2021 8:50 pm

The response time and dedication is unmatched by any tech company I have ever dealt with.
Paul and his team are not just knowledgable, they are friendly and they take care of things right away.

Crystal's
February 20, 2021 2:32 pm

These guys were very professional, and extremely responsive! I highly recommend them for any business IT needs!

Carrie
October 15, 2020 10:24 am

I called this company with an IT emergency, and Paul was able to come out the same day I called. He was extremely professional, knowledgeable, and was able to fix our issue in less than an hour, which was a huge relief because we've had issues intermittantly for several weeks now, bringing our business to a screeching halt. Couldn't be happier with this company and I highly recommend them.

Luminous
September 06, 2020 4:48 pm

Vision Quest is outstanding! They provide excellent customer service and meet all of our IT needs. Their service is wonderful, they are very responsive, and the team is exceptionally knowledgeable. Thank-you VQ!

Meagan
August 21, 2020 8:09 am

These guys are awesome! Prompt and reliable, professional, knowledgeable, all the right things! With slower business during these last couple months I’ve been taking care of some deep cleaning and they helped me bring some old equipment back to life, even recovering some long lost files!

Tammy
August 17, 2020 1:04 am

Vision Quest turns my terrible days around every time I am having computer difficulties. I am not tech savvy, but that's okay because they are. I am always satisfied with the outcome and I very much appreciate their prompt response time. They don't expect me to know anything about the computer either yet they still treat me with respect and gently explain what I don't understand. Plus they have a sense of humor which is so refreshing during this trying summer. We have been with them for years and look forward to many more. Heroes don't always wear capes! Thank you Vision Quest for supporting me exactly where I am in my computer journey.

Katherine
August 05, 2020 1:00 pm

We wanted a IT Service that met our needs and was attentive to our desires, needs and issues with our server. We have had the BEST service now and they go above and beyond for their clients! We are so grateful for Vision Quest taking on our account and getting things dialed in way better for us. Such amazing improvements in our computers, server and the phones! We highly recommend Vision Quest to anyone looking for IT support! We look forward to many years of support with Vision Quest!

Sharon
July 25, 2020 2:07 am

I was having issues with Outlook. I am self employed as a Realtor and Outlooks is my bible. I don't like mail and gmail. I reached out to Vision Quest immediately and they were able to remote in and fix the issue in a little over an hour. Rates are very reasonable and customer service is outstanding! They now have a client for life. Don't hesitate to reach out to the BEST!

Charlie
July 21, 2020 5:04 am

This company is extremely knowledgeable, fixed every problem we've had and the company is a joy to work with.

Rob
July 12, 2020 5:13 am

Marc and his staff are amazing. Very responsive and patient when called upon for troubleshooting. Don't hesitate to call them first!

T
July 06, 2020 8:47 am

Knowledgeable, friendly service. Always explain things simply and completely! Highly recommend this company!

Sarah
July 03, 2020 3:50 am

I had a virtual consult with Vision Quest about my computers and they are very knowledgeable about older and current systems, incl laptops, printers (and even a phone question!). My IT tech was helpful with technical information on specific questions I had about my existing super-outdated computer setup and also on future purchases to update our family's tech needs for the adults and also for our kids who now need laptops for schooling and for coding games. I got advice for printer types for our home. Overall, I highly recommend Vision Quest for their expertise, personable employees, and great helpfulness!

Nancy
June 27, 2020 6:34 am

Love this company! They call back when they say they will. They are very knowledgeable about every problem I have had. They are friendly and efficient. You can't go wrong with this company.

Ruth
June 27, 2020 12:07 am

I have been the Office Manager at a very large dental practice for 20 years. Vision Quest Information Systems (VQIS) became our computer network and system specialist in about 2005. Over the years our office used several other computer support companies before VQIS. However, the other companies just didn’t have the level of expertise that we needed. When we hired VQIS it was night and day difference. The company has multiple people that work for them. Each of them has blown us away with how smart they are. They quickly solved any and all issues we were having. They even understood the dental software we were using and were able to advise us on upcoming changes In HIPPA computer requirements so that we were prepared and ready. They made sure that digital security software was secure and essential data software backup systems and protocols were set up. Anything that came up they quickly resolved.

I have recommended VQIS to 2 other dental practice owners since the original dentist I worked for retired. Each dentist owner experienced the same great service and top quality expertise! The network specialist even able to set up remote access for employees and the dentist to work from home years before the 2020 COVID rush to work from home came upon the world. They were able to set up the network with top encryption and a VPN, Virtual Private Network, making it so that our network was not even able to be seen, which protected the data even further. Whether it was setting up individual scanners at each workstation or problem shooting when our xray software was not working. VQIS has fixed any and all problems we ever had. They are honest, thorough, smart and communicate clearly each and every time they find an issue. I honestly think all their employees are some of the smartest people I have ever met in my life.

Whether it is a business or individual computer support services you need, VQIS is the absolutely the best you could find! Other companies just don’t come close to VQIS. Hire the best! Hire VQIS!

Bryce
June 05, 2020 5:08 am

What can I say about these guys? They got my website up and running in a timely manner, they’re very easy to work with, and I can trust them! Integrity. They gave me a great price, and they’re knowledgeable about helping you understand what you are wanting in a website. LOW MAINTENANCE! The last thing I want to be worrying about with my own company is website maintenance—they take care of the whole package! But they also let you take the reins if you want to as well!

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