VOLUSPA Headquarters, Irvine CA

I made food delivery to this store and they didnt give me any tip. Its Rude! I think i feed all people inside. Worth more than 2K. If you order anything that big in rainly day, you guys should be kind. Im sharing delivery items that i made

I WAS a fan of Voluspa candles and scents for many years. However, I am so very disappointed in their customer service! Horrible. I will no longer buy candles from them. I purchased several candles for our home again in N. C.on the evening of June 27th. When I received my receipt it had the wrong shipping and billing address on it. I payed with Apple Pay- and apparently have multiple addresses. Ugh. I immediately sent correspondence email, to please change my shipping address. I was pretty sure the transaction would be denied because of the wrong billing address also. It took Voluspa 15 hours to respond to my email- stating it was too late the “label” had been created and shipped. This was an out right LIE. I have a UPS ACCOUNT, and could see the package had not been picked up. I understand it may have taken a small effort to retrieve my box of candles but was hoping they would go the extra length for a good steady customer. Not only will the candles arrive to a house I used to live in. Voluspa also ran a credit card with wrong information for the billing address, Unethical.