Vons, Thousand Oaks CA

The selection of food is poor. It's almost all processed foods and by the same companies. You go to the pickle section there's like three companies for pickle choices when there's at least 50 pickle companies in Southern California. Also Vons prices are out of control now. For a large metamucil Vons charges $48 at Costco the same product is two of them for 25. The produce is equivalent to dollar store these days it's very bad produce. Please see photos for proof at how bad the quality is. Spoiled, rotten, brown produce.

Needs new black top all the way around other than that pretty much awesome

Nice store with big selection of food on every aisle. Very good alternative to the big bucks store at the other end of the shopping strip.

It's all because of Brent, Maria, and Sean. Yup, if you ever wonder where the good times went, you just gotta go poke your head in Von's Thousand Oaks on Avenida De Los Arnold's. If you want a song, a smile or just some good old fashioned loving care. Maria, Sean, or Brent are at your service. Tell 'em Ziggy sent ya.

Produce selection is wonderful, it is always very well stocked. If you need something it’s here. 5 stars

But here’s my problem it really is not that great of a shopping experience. It’s often “crowded” but the reality is that the isles are so narrow, and then they cram stand up displays and a card racks etc and it’s impossible for 2 people to shop down an isle. Then they restock in the middle of the day, and everyone has their carts for restocking out, and they want you to move (which is fine they are working). But it’s tooooo hectic. I cannot stop to look without 42 people saying “excuse me” because the narrow isle and display stands.

Also I do not get the issue with clearance items! I got some, went through self check out (late because it’s hectic during the day) and the lady supervising it was upset I had 5 discounted items. No other people were at the self check out and she was said “next time go through the line with these. It’s just a lot of work for me to do them one by one”. No one was there, and it’s her job?

Then I got more discount items another time (went through the regular line, like she said). I was just throwing everything up there and then the cashier stops and says “you need to tell me BEFORE I scan this item it’s discounted! ” OMG it legit had a BRIGHT RED TAG. I can’t tell her how to scan the items, get all the items up, and bag all at once.

Also the cashier argued about scanning my Kroger card for my points. Albertsons owns Vons, and Kroger bought out Albertsons. She scanned it and was like “oh I guess it does”. Yessss that’s what I was saying.

So go here if you need to, but don’t buy the clearance items, cashiers are kinda rude, and have a clear idea of what you need before you go in. Get it and get out!

Based on my experience at the deli department, " horrible customer service, slow, unprofessional and rude".