Vuori Clothing, Encinitas CA
Address | 625 S Coast Hwy 101, Encinitas, CA | ||||||||||||||
Phone | (760) 230-1577 | ||||||||||||||
Hours |
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Website | www.vuoriclothing.com | ||||||||||||||
Categories | Clothing Store, Men's Clothing Store, Women's Clothing Store | ||||||||||||||
Rating | 4 12 reviews | ||||||||||||||
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Vuori Clothing reviews
12I’m absolutely stunned at how amazing the employees at this store location are. I went by recently to exchange a few items I received as a gift. They were extremely busy as there was and event going on in town and every employee was extremely kind and professional. I even arrived close to closing and you couldn’t even tell as they went above and beyond to help with my awkward situation. I absolutely love all Vouri products so I was trying to return just exchange for different items. I had no receipt or information but they were absolutely amazing. I handed them the products I wanted to exchange and they allowed me to look and shop around while they dealt with the issue. When I returned with my new items they handled it with complete kindness and professionalism. The manager even spoke with me and wanted to make sure I was happy. I’m so impressed with the cool, calm and extremely professional manner in which they handled everything.
Just had the most awesome shopping experience at Vuori in Encintas. All of the staff was very welcoming. We were lucky enough to have Sarah help us find what we were looking for plus so much more. She had great suggestions and helped us find just the right fit. Thanks Sarah!
High end athleisure store with tons of selection and staff. Staff member that stood out to us was Soren. He was super helpful, attentive, and resourceful. When some of the clothes weren't available in the store, he helped us find it on the website quickly. Really made our shopping trip smooth and enjoyable. Thank you Soren!
Are you a person who enjoys being completely ignored? If you answered "yes, " then please stop by this location. I have never been to a Vuori before, but have shopped for teachers online. I came in to buy a teacher a nice set, but was quickly turned off by the fact that NO ONE helped me. I ended up just buying a gift card and leaving.
I purchased an outfit for my wife, knowing that their smallest size would not fit. The salesperson informed me that my wife could go in and exchange easily at any of their stores or online if it was within a certain period of time. No receipt needed.
She just went to the Malibu store to exchange and they had her return the clothes, credit my card, and then made her pay for the items that she chose. No exceptions. They were not helpful.
I am embarrassed. Super disappointed in the service at the Malibu store and the miscommunication at the Encinitas store. My wife's mother's day gift is now me paying her back for the gift the she had to buy herself after returning what I bought her.
The popularity of this product has already cast a shadow over their focus on customer service training and practice.
What a shame
Love their products & the employees are consistently helpful and friendly. I also love that they stand behind their products and quality. It is great to see such a successful brand that began here in Encinitas.
Not sure I ever got his name but tell the employee who is finishing out at CSUSM that I say thank you! -meg
Vuori is the best and my wife and I have been fans since the beginning. We were in the store yesterday and super crowded. The whole Vuori team that worked in the store yesterday were fantastic, helpful, and efficient while making my wife and I feel like we were the only customers in the store. Also, their in store tech for Point of sale and inventory was optimal. Unique product with stellar service, check it out!
You can really just live in Vuori clothing from swim trunks to business attire! The most comfortable clothes you will ever wear…
Clothing doesn’t last long and they refused to take it back or repair it at the Encinitas store. So disappointed.
Bria and Katie, and also Derek we’re so amazing you help me out throughout the whole store and I really appreciated it. All their clothes are super comfortable and I love shopping here. I would spend $1 million here if I was able to. Thank you so much for the amazing help and I really appreciate the customer service. Thanks again and will be back soon.