Walgreens, Garden Grove CA

Please Do Not come to this place it’s Horrible! Just to get vaccinated you need to wait 2 hrs with an appointment that’s horrible it is! Only Two patients here! Never Again!

Rating this place 1 star because their pharmacy has a terrible system.i’m not sure why they take stone ages to give us our prescription, but i feel like we deserve to know why this happens.thankfully the medications i need aren’t serious, but some people need their prescription because they’re sick or can’t live comfortably without their medication.and when the pharmacists call and let us know our medication is ready, it’s not because we have to wait another hour for it.if anyone was thinking of going here, please don’t and save yourself the time.

The people working in the pharmacy are nice, but there was only one person working and covering both the drive thru and the inside line at about 910 am on a Tuesday. I was second in line inside and it took over 20 minutes just to be talking to someone. On two separate occasions I gave them a prescription for a 90 day supply and they only gave me a 30 day supply. Now I'm having to wait for them to order more in order to fulfill my prescription.

I just got off the phone with a gentleman asking if there was a fee to take the COVID test and he said he had no idea and as I proceeded to ask another question, he hangs up on me! What kind of customer service do they provide! Horrible horrible!

Got my wisdom teeth removed and was waiting in the chair RIGHT IN FRONT OF the pharmacy for my medication for 3 HOURS. My Anesthetic wore off and I was literally shaking in pain. Pharmacists, Techs all watching me taking deep breaths and grabbing my arms trying to minimize the pain. Called everyone else to pick up their medication but yet I never heard my name. Had to ask a kind older woman waiting in line to see if I can go ahead of her and I had to write it in a note and show her because the pain was UNBEARABLE AT THIS POINT. I go up and showed them my phone. Turns out my medication was ready and had been ready. I go off. ABSOLUTELY UNACCEPTABLE.

I have worked in healthcare for 7 years and having a patient wait for their medication when they are in physical debilitating pain is absolutely unacceptable. I dont know what is wrong with the people working at this pharmacy but they literally do not communicate to ANYONE. PATIENTS, COWORKERS, Nobody.

I WILL BE FILING A LAWSUIT WITH THIS LOCATION FOR CAUSING ME UNNECESSARY PAIN THAT COULD HAVE BEEN PREVENTED.

There are no DOCTORS that work here, just people pushing pills into bottles to make a buck. They don't give a flying care about you whatsoever and the sad part is they are literally across the street from Kaiser Permanente Hospital. Imagine all the patients that have gone through this.

This is the 3rd time this has happened to me.

They are very unprofessional they talk bad make jokes and hang up on you very bad business they make jokes about the vaccine and still expect you to come and let them play with your life! And will not put a manager on the phone! Michael is the rudest of them all blatantly disrespectful I asked about the vaccine and he asked "WHATS IT TO YOU" laughed and hung up in my face the 2 females were just as bad worst store ever! I'm going to the news!

While traveling I realized I had left two important medications at home. I called the pharmacy just before midnight and asked about an emergency refill for a few pills each and they had them ready for me in 20 minutes. The pharmacist working that night was very helpful and friendly. Truly appreciate the quick work they did!

Horrible experience! VIVIANA in the pharmacy department is very rude, no service, no professionalism, and "her" team just turns the eye the other way. DO NOT LET BAD APPLES in professional places like pharmacies. VIVIANA has attitude written all over her face. I would skip this pharmacy as they don't care & take their jobs seriously. COVID definitely brought the best and worse of everyone. I do agree with the recent reviews, they don't seem to know what are they doing.

They were an hour late giving me my vaccine. Clerk at check in counter seemed to be completely oblivious of everything going on. These guys are vaccinating probably 5 people a day at this rate.

Couldn’t get through the phone to talk to someone for 15 minutes, came for my COVID-19 shot, been drinking lots of water, and their restroom is closed to customers, they said go to Ralph’s! Horrible place.

Don’t make your vaccine appointment here. I had my appointment at a Walgreens in Oakland and it was *vastly* different. This place has no idea what they’re doing. Completely confusing and disorienting. Even for me, who’s escorted multiple people to appointments and been myself. Will not return here.

Slow, slow, slow, slow service.don't go here. Way too many patients and not enough help. Don't be surprised if you wait at least an hour to get your prescription.

Terrible service. Called to see if they carry something in the store but they transferred me to pharmacy after saying they would check. Pharmacy transferred back to lady and she bluntly said they don’t have it. Very rude.

Horrible service from the pharmacy technician name Michael, he’s threatening, demanding, rude, and unprofessional. Worst service by far from a pharmacy tech.

They have horrible service and there online ordering process is the worst. I will never shop at Walgreens ever again!

Poor pharmacy staff I was visiting from Houston my kid took sick emergency room provided me with prescription they refused to fill prescription and I provided all the necessary documents saying insurance card wasn’t valid because it was from Texas ‍️‍️ I only gave one star because I had too

First time visiting this location for the pharmacy section. I stopped on by last Saturday it seemed very busy and there was a decent line of customers. However I gotta thank the young lady who helped me out, and Michael for all of his assistance the pharmacy team did a great job under pressure! Michael was very helpful and didn't rush to get me on my way, but offered to answer any of my questions.