Walmart Auto Care Centers

The shop is great however front desk help some need to learn how to work an stay off there phone an learn the auto part of customers needs very lazy or no one at front desk.

Had a problem finding and cashing out my work order.

They wanted me to wait 1 hour or more to have a battery installed. Not doing it

Went to the auto care in woodland. They broke my door handle and told me that they would have to send my car into their other shop to fix it. I work full time and wouldnt be able to wait for it without a vehicle. I also went to the dixon auto center for a tire rotation and they stripped my lug nuts and said it was the last shop who did it. I took it to my tire shop (the last shop) and they showed me they had the special bit from Ford that is made for my lugs and said this isn't the first time they had someone come say that to them from walmart cmaut center.

I brought my car here out of necessity since my regular shop was so busy there literally was nowhere to park. Wife has brought her car here too with decent results. Expect decent oil change at an ok price but not the lowest price. Staff were completely disengaged zombies and couldn't care less that any customers were there. This was my first time and the line of parked cars was long so I had to ask where to park and what to do. Didn't get more than a grunt in response back from staff. When I asked if he was pulling cars forward and should I leave mine in line, the only answer was "someone will eventually" meaning I guess it wasn't him. I don't expect high service but I do inspect polite responses and some instruction on what to do.