Walmart Auto Care Centers

Horrible costumes service! They see you waiting and the lady in the register just ignore you and keep playing around with another employee! After she finished playing around she gave us the poorest service, she didn’t do anything to help us find a battery. Another costumer so nice helped me out instead!
they really need to be more respectful! And treat costumers better!

HORRIBLE TERRIBLE CUSTOMER SERVICE. DO NOT WASTE YOUR TIME OR MONEY. They make customers wait forever, pass them around from one inept person to another and when one of them finally talks to you, they gaslight you and refuse you service because you’re already in a bad mood because of how terrible their service is. No sympathy, no empathy, no caring, no apologies. They don’t even deserve the one star. There should be an option for negative stars. Take your business elsewhere. This place doesn’t deserve it.

Went in for an oil change, and I was out pretty quickly. Everyone was very friendly & very professional. Highly recommend this auto shop!

I came for a oil change and tire repair. I was literally the 3rd or 4th person in line at opening time 7am.the lady took my keys at 730a.but I didn't get a check in notice on my phone til 8: 53am. I thought thats weird well maybe they check you in the queue when they start working on it. Nope. It took over 3 hours for a simple oil change. I asked the guy in front of me if he was only getting a simple oil change because he was there already 3hours as well, he said yes and he didn't know what was taking so long. So at approximately 3 hours and 15mins I saw my car finally getting the oil changed, and the tech blowing up my tire I asked to be repaired. So I went out and said excuse me sure that is the tire I asked to be repaired, have they fixed the tire yet and he said no. About 5mins later he was done and pulling the car around for tire repair. I was a bit frustrated so as cashier to ask how much longer. She came back to say at least 45 more minutes. So after 4 hours and half hours my car was finally done. I will never use Walmart Murrieta again smh

HORRIBLE CUSTOMER SERVICE. We had an appointment to get tires on, once we got there, they said they couldn’t put them on because their lifts were broke. They KNEW we had an appointment and didn’t even have the common courtesy to call us prior, instead wasted our time. Bunch of unprofessional, rude, immature kids. Take your business elsewhere, where it will actually be valued.

I had to make an appointment to get my new tires on my 4 cylinder 2017 camry. They couldn't get me in for 2 days. Thats the not problem. The day of my appointment, they didn't even start the installation on my car until an hour after my appointment time. They only had 1 guy working doing tires. In the middle of my appointment, he went to an hour lunch. It took almost 4 hours to put 4 new tires on my car. I understand that people get lunches but having more than 1 employee installing tires that can alternate would be more beneficial to the company as well as their customers. We make appointments for a reason. I was late to work. I would NOT recommend going to Wal-Mart for tire installation. What should of been an easy 1 hour job took 4 hours.

This place is a joke. Stay away. Steer clear. They clealry need a new managger and this place needs to be cleaned up.

Iwent there 2 times. Both times a dissapontment. I showed up at 3 because i needed 1 new tire. They told me to make an appointment because they were busy to help me and the tire guy was on break until 5, and since he is off at 6 there was not enough time for him to change the tire. Odd.but i did what they said, bought the tire online and made an appt for 3 another day.

I got there and stood waiting and no one approached me or asked if i needed help. I had to yell to get one guys attention because they do not evven make eye contact, its like they want to ignore u so u go away. I waited until 530 and no one touched my car. 4 guys all goofing off. Stalling and killing time. Only 1 elderly guy was worknig. 3 of them just stood atound staring at a screen
ir. Walking around aimlessly. I ended up taking the tire i bought and installing it elsewhere. Never again

The staff does a great job I do see that they are short staffed but they do try to get you out within a hour to two hours. The cheap corporation should get more staffing (great staff)