Walters Camera Video & Digital

Really wanted to support this place since I live super close.but dropped off a film camera here to have the back door latch fixed and it just sat for two and a half weeks even after I called for an update and they said they'd give me a call later that day.heard nothing back, when I called a couple days later to check in again they said they could fix it that day but I decided to just pick it up since I'd rather not give them my money.so make sure you get some kind of timeline if you bring anything here or constantly call to check in.

Walter’s repaired an older Canon zoom, that even the Canon repair center refused. Lens works like new. I highly recommend Walter’s!

They didn't fix my camera, leaving it in worse condition than when I dropped it off, and are now ignoring their 3 month warranty. I paid for nothing and wasted my time. They also force you to pay cash, so you can't dispute the charge. I'm not even sure they were capable of fixing it in the first place, might be a scam. They also told me fake operating hours when I wanted to bring the camera in to show them that their repair didn't work. Hmm.

Super kind and helpful. I don't know what all these negative reviews are about. Staff was super kind on both the phone and in person. Listened to me talk through the issue I was having with my Pentax 67, and even made some thoughtful suggestions about how to care for the camera in general. Old school place, and it seems like they really care.

Will update when I pick up my camera in a couple weeks.

Update:

Fixed the issue with a new part in just 2 days! Was ready to pick up. They did a test roll to make sure everything was working. Camera is working great now. So thrilled with my experience.

Turnaround for film developing is fast and good quality, gonna be honest they have this employee that nvr wears a mask and I’m too scared to say anything but

I'm not super pleased with anything about this place. Took them 2 months to figure out they couldn't fix my A7II, which had a broken LCD screen and body damage. Had to call back every couple weeks just to get an update. On my final call back, the guy who answered the phone (never even got his name) said "yeah we can't fix it. We looked at it two days ago. " After days of trying to coordinate via e-mail and phone calls to arrange shipment of my camera (was only in the area briefly) I had to have someone I knew pick it up and ship it to me.

Bad communication, slow service.

I called ahead to see if they could fix my camera, they said come on by. When I got to the shop the guy wasn’t wearing a mask, I told him I have an auto immune disorder asked him to put one on and he just left and wouldn’t come back to the front. After waiting several minutes I rang the bell again the same man came out from the back, I told him I’d called and needed my camera replaced he said he didn’t have a mask and they didn’t need my business. I asked what was wrong cause I was very confused why this person was being so hostile to me and he just waved me off and said “we don’t need it” so I left. Really weird. Really hostile. Guess I’m going elsewhere

Took my lens to get repaired 2 months ago. Really thought it was well repaired. Until the lens started to come apart at the place he repaired it. Lost the paper receipt and just asked to speak with the owner he wouldn’t come out and said that it came apart on its own. Very rude. I thought he did great work but I guess not. Honor your work please and when a customer comes in please just show a little respect.

I don't usually write reviews, but I had to write one for this shop. I brought in my Mamiya RZ67 for repair and my Sony a7s2 for cleaning. Rudolfo is incredible, professional and very easy to talk with. If you don't try this shop you’ll be missing out. Fair price and quick turn around.just go to the shop, you don't have to commit to anything. You’ll be really happy you did!

I found a camera on OfferUp from these guys- I had a meet up set up, literally drove an hour and a half for me to get there and they sold it before I’d gotten there- absolutely horrible customer service

I had to call multiple times to check on my camera repair. They did a good job replacing the lcd screen. BUT- When I received it back the buttons were not functioning, as they were before. I tried to call and leave a message for them, but their phone line just beeps. I’m pretty upset as I used it to dive and it wasn’t functioning for video among other things.: - (

Was traveling for a month with my Canon AE-1 in LA when I had a problem with it, took to Walters and was well attended. Totally recommend it!

Ive brought my Hasselblad camera her twice, The first time for just an alinement because one of the film backs were off. The second time because the shutter is super sticky, I'm assuming from the lubricant they used. Told them the shutter worked perfectly when I brought in the first and was told that I don't use it enough and thats why its sticky

This guy is simply the best. Can fix most problems and fixed mine in only 10 minutes. Super nice and helpful. Go to store!

My son dug up his great grandpa’s Yashica 35 electra and found out the film advance mechanism wasn’t working. We took it to Walter’s Camera in downtown LA. We were immediately greeted and taken care of. We literally and obviously know nothing about this camera, but the staff immediately found the issue-that being the battery, and was fixed right away. The cost? Just that the battery. Awesome service. We ended up chatting about solar panels and such. Great experience.

First time I’ve ever felt compelled to write a review for someone. Working with Walter’s Camera has possibly been the best customer service I’ve ever experienced. Honest, reliable, trustworthy and friendly. I will never take my cameras elsewhere! Thank you for repairing my Mamiya RZ67 - thrilled to have it working again.