Warren's Automotive, Ridgecrest CA

Was recommended this shop by a friend when I had concerns about a transmission fluid leak. I explained the symptoms displayed, findings from previous mechanic (out of state) and my concerns. I was surprised the response from the female receptionist was mostly dismissive and told I was completely wrong about the maintenance my car requires despite what other mechanics, friends of mine, and internet research suggested. This was all even before LOOKING at my vehicle. After some back and forth and reluctance from receptionist and a tech even addressing the issue and willing to take an appointment to look at it I finally got one. 3 weeks out.yet my friend who recommended them says he gets in within a week everytime and was surprised when I told them how long I had to wait just to have it LOOKED at and didn't even give me a price point for an inspection/diagnosis. I made an appointment but didn't feel good about it and ended up diagnosing it myself for $50 bucks ordering the special dipstick it required to check. The day before, day of, and day after my appointment came and went and nobody bothered to reach out. Really disappointing experience considering I just moved here and was met with hostility and skepticism. But I'm happy to spend my money elsewhere with a business who actually wants my business and is willing to listen to clients rather than argue, belittle, and talk down to them. I gave 2 stars only because I didn't have any actual service here and never got past dealing with the front desk.

Thank you so so much for ALWAYS being there and taking care of all our mechcanical needs. We have always trusted you for as long as we have lived here, and that has been since 1990. Your the BEST!

Rusty and Tina take such good care of my vehicles that it's like having more family looking out for me and my safety

I would hate it if I had to take my car some where instead of Warren's Automotive. I think hands down this is the most honest shop in town. Don't care what my problem is with my auto I can always take it to Rusty Warren and I know it will be done right and with a fair price.

Best place I have ever been to. Responsive, great communication, effective troubleshooting, fair prices, and super friendly.

I've taken my vehicle three times now.
Granted this has been the only place I've taken my vehicle so I can't give any comparison to other vehicle repair shops in the Ridgecrest area I can say that Warrens has been a great experience.
The staff is friendly, hospitable, and very informative with repairs.
They will inform you of what is being done as well as any other potential future issues that will eventually need to be addressed without up selling for the sake of profit upon request or mentioning of other problems during your visit.

Fair warning they are always busy so I recommend calling to schedule as soon as possible if you need repairs done before you are in crisis mode with your vehicle if possible as it can be generally a week before they can get you in.

Hi all you old dudes out there-Im an old man with an old car (86 Chrysler) and the only place that can take care of it and find the parts is Rusty Warrens Auto Repair, he keeps the old brown growler ;purring like a kitten while princess Tina at then front desk assures that us old dudes are treated with TL&C. Rusty and Tina and the crew can fix anything at a reasonable price and are a real pleasure to do business with -I speak with experience as they always know what to do when Im stranded on the street somewhere-and they are real nice people too-John Johnson (JJ) -they do everything!

Their service is excellent with top notch customer service. This is the only place I trust with my VW Beetle Bug.

My 2nd good find as a shop, you hope for a honest shop, professional, clean, Blue family thanks you.