Wash America
| Address | 1737 Alum Rock Ave, San Jose, CA |
| Phone | (408) 923-9700 |
| Hours | 7:00am-11:00pm |
| Website | www.washamericalaundry.com |
| Categories | Laundromat |
| Rating | 3.3 6 reviews |
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Similar companies nearby VIP Launderland — 198 Race St, San Jose, CA, United States Launderlux — 776 N 13th St, San Jose, CA, United States |
Laundromat Wash America reviews
6Thumbs down. Visited on Sunday 10/22/23 around 7 pm the attendant working was very rude when we wanted to buy soap.then while he was “cleaning” he was slamming the stools aggressively. You can just tell he was in a bad mood. I even noticed another customer rang the bell for help he did not come.we needed just 1 more dollar on our card to finish drying our clothes so we asked him for change he gets mad and says “why don’t u just put the whole thing? ! ” If he hates his job so much why is he working there. Made us very uncomfortable the whole time.
I have been coming to this place for a long time, the bathrooms are always very dirty in the afternoon, too dirty! They should make a bathroom for women and another for men since there are two bathrooms but it is for everyone, they should put seat covers, the only time the bathroom is clean is in the morning, in the morning if there is a paper that says for women They should always maintain it, after that everything is very clean
I like coming to this place to wash because they have new machines and they wash clothes very well.
Customer service is horrible washing machine didn't wash my clothes was extra soapy it didn't rinse my clothes than had the nerve to blame me for saying I put too much soap in the machine I paid for extra wash the attendant was speaking Spanish no English speaker the machine mechanic blame me for putting to much soap in machine which is not true the attendant than said I should check the machine before if it had extra soap in before I put my soap in machine I said that's not my job I come to this place every Wednesday to wash but after today I'll spent my hard earn money somewhere else.
Using a card to wash and dry is much easier than having to carry a bunch of change in your pockets, just don't lose or misplace your card. So glad I stopped going to the other laundromat. The attendants here are really helpful, especially the older Filipino gentleman, he's helped me out a couple times and I really appreciate it.