Wells Fargo Bank, Irvine CA

Voice mail box was full. Short staffed. Incompetent. If you have complicated issues, do not go there. They couldn't help you. They called 1-800 #, wait, then gave you a 1-800 phone number and said good by. Waste of time there.

Worst customer service at this branch! Personal bankers were standing next to the tellers chatting and when I asked for personal banker they said let’s see if anyone available! They were joking together another customer came in and heard him so mad from teller telling her why you’re so angry! Worst experience never go there

I appreciate you guys, always helpful and friendly staffs,
Best regards

I would like to thank the Well Fargo Bank for their kind and smiling answers and I would also like to thank the management of the bank. Alireza

Alejandra gave me account number and balance letter and refused to sign the paper. I got this paper signed from here and deferent locations but unfortunately she doesn’t know her job and saying there is no spot for me to sign.

My self sumeerkhan. This review is for the head office. Today i went for wholesome choice and when i went for purchasing my samsung pay is not working. I tried several time in the big line they wait for me. Then i kept my fresh groceries in a side and went to this bank branch they were check everything nothing problem with my card. They are good in services. Then i called the customer service they fix the block issue. And the lady told me my card is ready to use.
Then i went to wholesome choice again i tried to pay it was declain again!
I was shamed infront of people. Then i drive back to my home and get cash and i paid in wholesome. This is 5th time i had problems with my card. One time i miss my flight in newyork because of this card.my fresh groceries were spoiled now. I through them all. Around 100 dolllars amd my valuable 2hrs waste. Today it was a festival in India i planned to celebrate. All the things spoil because of u guys wells Fargo. Going to change the bank to td or bank of America.its enough.

Great service from Damion, Robert, and Alejandra. I was frustrated after receiving very poor service from the Barranca Branch and headed over to this location. Damion was quick to provide help and both Robert and Alejandra assisted me immediately with a wire. It's unfortunate that this branch is a little further away from me but I will gladly go out of my way now to receive significantly better customer service than the other Barranca Branch (terrible). Thank you guys!