Wells Fargo Bank, Atwater CA

I seldom write reviews but now I am writing so that people would know how bad is the Customer Service of the Bank Manager of this Wells Fargo Atwater Branch is. This is one of the reason that I don’t want to bank at Wells Fargo anymore and I am very happy with Citibank. I always encashed checks at Wells Fargo bank since I received my salary weekly and every two weeks at the checks were issued thru Wells Fargo so every week I have been encashing checks at Wells Fargo. In other branches like the Westwood/Wilshire branch, Los Feliz, Vermont and Silver Lake branches I don’t have problem encashing my checks. But in this particular branch which is beside my other work the bank manager is really the worst that I sealed with. She is discrimating and I always have problem encashing my checks which I usually do every week. She will let me wait for more than 30minutes just to verify the checks issued to me but never call then issuer and just pretended to be in the phone. And when I asked her she would tell me that she is talking to their internal department to verify. And everytime I will encash on this particular branch she is giving me a hard time. And when I go to the other branches I have no no problem and get to encashed my checks in just few minutes. That is why even this branch is just a few steps away from my part time work, I don’t care driving a few miles to go to other Wells Fargo bank branches that have more friendly and excellent customer service.

I just wanna SHARE my experience. I'm a brand new customer as of last night.and so far my experience has been wonderful. Margaret at this Atwater location, has went above and beyond to assist me, in setting up my new account, and providing the service needed to complete the remainder of the process. She deserves acknowledgement HUGE. DONT let GREAT customer service pass by, with NO PRAISE. PLEASE acknowledge her Wells Fargo. Everybody that I've worked with so far has been GREAT. And thank you Jessica For your help TODAY also. So far so GOOD. Thk u Wells Fargo.