Wells Fargo Bank, Redlands CA
| Address | 27480 W Lugonia Ave, Redlands, CA, United States | ||||||||||||
| Phone | +1 909-793-3023 | ||||||||||||
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| Website | wellsfargo.com | ||||||||||||
| Categories | Bank | ||||||||||||
| Rating | 1.7 6 reviews | ||||||||||||
Nearest branches Wells Fargo Bank — 334 W 3rd St, San Bernardino, CA, United States Wells Fargo Bank — 6189 Magnolia Ave, Riverside, CA, United States Wells Fargo Bank — 1100 E Florida Ave, Hemet, CA Wells Fargo Bank — 15368 Roy Rogers Dr, Victorville, CA, United States |
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Wells Fargo Bank reviews
6It’s unclear to me if it’s just this branch or Wells Fargo is taking a shift in the value of their customers. Made an appointment with the banker as per instructions by Wells Fargo. The banker Valerie was over 30 mins late taking me and was rude when I asked if she was ready for me yet, as she seemingly was standing around. She proceeded to inform me that she had no control over scheduling which is why she was late in taking me. I can understand running behind, but there’s no need for the attitude. Your customer’s time are just as valuable as yours Wells Fargo. From reading other reviews, it sounds like there is a trend with the bankers at this location. It may be worth going to another branch if your transaction requires you to make an appointment with a banker.
They asking too many questions just to get cash…. Debit card plus ID and verification number send it by text
Banker NO SHOW on scheduled appt (Opening an Accnt for Direct Deposit) on a Thursday.
Wasted my time and drove for the scheduled appt done at 1pm. I checked in 15 minutes in advance, and at 1: 10pm there's still no banker attending to me.
As a redult of this incident, i notified teller to please inform staff not to schedule online appt if there is no banker available especially for a work week when most people are busy and just making a room to attend to personal stuff like banking.
Wasting other people's time (especially bank clients) are ultimately display of rudeness and unprofessionalism.
Absolutely unacceptable.
I've always have been happy with them. Been with them for at least 35 years.
Disappointing customer service and just a general unwillingness to help anyone in the branch. Avoid if you can.
Review specific to this location:
I typically try and avoid this branch. The customer service is very poor at this branch. I had to deposit a check from a major corporation drawn off of a big bank. I deposited it at 9am. The funds availability is not for 4 days on a rather small check. The issue is the teller’s response was “that’s just the way it is. The bank wants the money for a few days before you can touch it”. Not a huge deal but I consider this to be very poor service.