West Coast Dental of Orange

Friendly staff.dr. Ali Jasim was very friendly and attentive. Thank you so much everyone at West Coast Dental of Orange

Nurses and doctors are ahead of other dental offices I ever been at, they are too notch and always very courteous. I recommend West Coast Dental of Orange.

Today I went to see these people I haven’t been for awhile in the mean time my insurance changed they kept asking me questions I did not have answer to these kind ladies contacted the insurance themselves and were able to find out everything we needed to know thanks ladies you made an old lady feel comfortable, most would have told me to reschedule when I have the information thanks again ladies

This office has friendly staff with great customer service. I had questions about financing my treatment and all of my questions were clearly answered. As my treatment started there was a need to switch gears and the dentist did a great job of explaining everything to me, telling me what my options were, the risks, and treatment timelines. She got me out of the chair one time for me to make another appointment I had scheduled. She was fast and efficient. This is the first time I receive treatment without feeling pain. It had been years since I've trusted a dentist. So far, I can say I trust my new dentist!

I will say that the staff at Orange Coast Dental were professional and easy to talk to. They had to do more x-rays because more teeth broke off. I have several teeth needing extraction, fillings and root canals. I always need clearance from my primary Dr to give the ok to work on my teeth with some anesthesia. My dentist was also very thorough and I was very comfortable with the care plan. I will again give my opinion once the actual work has started. I would recommend this facility for any dental work, especially if you are in a ton of pain and discomfort. God Bless You Alll, B. Goldstock

Get a better Ortho group and get better staff that are on the same page with information. West Coast dental Ortho doctors and team are money hungry and can care less how it affects the patient. I'd give West Coast Dental "0 Stars" if I could. It's been so much nonsense with Westcoast Dental it's ridiculous. I hate coming here and I plan to just pay the money for my son to start all over somewhere else.

This place is great m, Alexis the receptionist was absolutely amazing. Was visiting family and we came to this location. Absolutely loved it and wish there was one back home.

Team was amazing. The receptionist Alexis was kind and knowledgeable, she made me feel at ease and answered my questions. Thank you. Maybe I can get over my dental anxiety

Not recommend. If you have an ortho appointment, prepare yourself to wait in the lobby for at least 1.5 hour. Been taking my kids here and it’s always a long wait total of 3hrs. On top of that if you miss an appointment your looking for about 1 month reschedule. They only see patients every Thursday of the week. Lame!

I have a great fear of the dentist and the assistant and oral surgeon both helped me get through the extractions. When I started to panic the OS talked me through it which is something my previous dentist hadn’t done. I really appreciated them being understanding and showing compassion

The staff and dentists at this office are the best. I usually dread going to the dentist due to bad previous experience when i was younger. The staff here has been able to help me get over my irrational fear and make sure you are comfortable the whole time. I am very happy i chose them, and will continue to comr to them for all of my further dental needs.

The wait wasn’t that bad only 30-an hour.
My problem lies with the way they run business. I had to pay $300 out of pocket for nitros - that was extremely high for what it is. Didn’t feel anything at all completely coherent for the entire thing. Also, they said I had to get a bone graft, I had NO choice. Well, that made my procedure $1300 out of pocket WITH insurance. No choice. No options to go without. When I asked if there’s any way I can make payments (not everyone expects to pay $0 for a procedure turn around have to pay $1300, has that kinda money) they said I only had to put 30% down… so $300 for the bone graft I had no decision on plus $300 for the gas. THEN in the middle of my procedure the girl comes back and says sorry you didn’t qualify for 30% down you have to pay half now.no explanation, nothing.so I spent $800 there, when I expected to pay $0-300. It ended up being the most painful experience at a dentist, completely awake and coherent for the entirety, and when I asked the surgeon for something better than ibuprofen she refused and said I don’t need it. Next day here I am at an urgent care asking for better meds because taking 800 mg of ibuprofen multiple times a day every day will literally cause liver damage, and isn’t helping AT ALL.

Absolute worst experience. I’m just glad it’s over with, probably will never go back and try to find a dentist/office thats actually on the patients side rather than after their pockets.

My experience was horrible. The dentist was not personable at all. He didn’t even tell me his name. The assistants were rude and wouldn’t answer my questions. I was barely spoken to. A doctor or dentist have never made me cry, until today. I felt insecure and extremely uncomfortable. I will not be coming back.

The treatment coordinator for ortho completely lied to me. She said it was the insurance price but my insurance needed authorization. That is considered fraud and I will be reporting you to the BBB and to the insuran

Half hour wait to be put in dental chair to wait for an hour to be seen by dentist. (Has happened multiple times) Assembly line dentistry. Always upselling non-necessary services.

Amazing dental office Dr. Naghavi is a great doctor amazing customer service by the receptionist Jackelyn she was very helpful and Kim the manager made it easy to understand my treatment would recommend to my whole family:)

Don’t recommend. They have poor service. Went in for appointment to get my wisdom teeth extracted and they had not only me but others waiting for over an hour to just tell us the surgeon wasn’t going to show due to an “emergency”.

The price definitely makes this place worth it. They could improve in customer service & making things a little more comfortable for the customer, but overall, no complaints. Thank you West Coast Dental!

Had a great experience at this dental office. They recommended me the right solution and only told me what I needed. Simple and pain free. Ask for Kimberly

Went in to be seen for a broken tooth and the worst toothache I’ve ever had. After waiting in the lobby for a little over an hour and a half past my appointment time (and another hour in the chair before the dentist showed up) I was given a brief exam and sent home with a prescription for ibuprofen to hold me over for the (at least) two weeks it would take for them to get my insurance approved to do a root canal. Wasted hours to get nowhere and am still in excruciating pain. What a joke