west elm, Los Angeles CA
| Address | 928 S Broadway Ste A, Los Angeles, CA | ||||||||||||||
| Phone | (213) 683-4885 | ||||||||||||||
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| Website | www.westelm.com/stores/us-ca-los-angeles-broadway-palace | ||||||||||||||
| Categories | Furniture Store, Bedroom Furniture Store, Carpet Store, Lighting Store, Window Treatment Store | ||||||||||||||
| Rating | 2 5 reviews | ||||||||||||||
Nearest branches west elm — 1427 4th St, Santa Monica, CA west elm — 201 N Palm Canyon Dr, Palm Springs, CA, United States west elm — 6000 Bollinger Canyon Rd Ste 1208, San Ramon, CA, United States Pottery Barn, West Elm, Williams Sonoma Home, PB kids and PBteen Warehouse Sale — 1680 Viking St ste 169-b, Alameda, CA |
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west elm reviews
5What a bad experience, one of the lady’s was really rude with us, talking very racism to us, give us a look head to toe and was a very uncomfortable situation, we really want to see the sofa and she talk like we are stupid, very bad experience, we get there Thursday at 6: 30 pm
If I could give this place negative stars I would. Literally no one knows what’s going on, they happily swipe your card and take your money for items that takes months to arrive (if it even arrives at all) and just overall dishonest and will tell you anything just to get you out the door. I honestly wish I never gave this store the time of day, but here I am fighting to get almost 1k back from a rug ordered Feb 8th that I never received and even had the manager reassure me it would be received by April 28th after numerous delays. RUN the other way and spend your money anyplace else besides west elm
Large store with everything neatly laid out and not one thing I wanted in stock. There was no one else in the store when I was asking the saleswoman questions and she was texting the whole time while I was standing right in front of her. Literally trying to show her a product on their website and she wouldn’t stop texting. Then told me not to order online but to order to their store so they get credit. Hell to the naw
HORRIBLE experience with Isis and the team over an item I never picked up. 7 months pregnant and was given the run around by Isis, an associate who lied to me over the phone about a return fee, and customer service on who could resolve my refund. STAY FAR AWAY FROM THIS STORE.
West Elm in dtla is awesome. Nery and his team are extremely helpful. Always making suggestions and great design ideas.