West Marine, Riverside CA

Had what I needed for my boat was in and out as quick as can be.very very helpful got my oil filter that I needed and ordered my vhf hand held from another store for me. Awesome awesome hospitality thank you

All your needs are handled with enthusiasm, the lady at the shoe department was so nice that we ended up spending over $300. I believe her name is Tania, we now have the needed shoes for our 3 week camping in Baja, México

First time just walk 2 hisle and stared to grab stuff like a kid.thanks to the lady's there

This location has to be a the biggest joke of them all. Highly recommend looking further. They dont know how to look up parts. They hire uneducated people. As a repair company going here asking them for your parts its nearly impossible for the simplist tasks. They're clueless!

I have the best fortune finding electrical solvents, lubricants, and protectants for automotive and household projects.

Just enough for all my husband's needs to repair his boat.good prices and good people.

They have what you need but prices are crazy high for basic things you can find elsewhere.

Limited in stock, but staff were amazing! The girl at the front I don't remember her name but she was really short she even said even though stock is really limited if I find something online that I really want you can have it sent to this location so I don't have to drive so far. Very nice shop very good place to get all supplies needed for boating or fishing

Nice clean store. Nice enough staff bit lacking on the knowledge side of boat motor.
They were unable to help order a part for my outdrive. They were unable to help me order a OEM Bimini top.

What a rarity! All West Marine stores are equal in the merchandise they offer. But when it comes to customer service, I must single out this particular West Marine in Riverside, CA (and a particular employee) for providing a superior consumer experience.

I had about a billion (sailboat) questions that needed answering - this, after countless hours on the Internet. So I walked into this West Marine location and discovered a wonderful resource named Kaylee (spelling?). This exemplary employee knew where stuff was in the store, had phenomenal suggestions as to specific product application, offered excellent pricing information, and basically allowed me total access to her professional wisdom and experience. And perhaps more importantly, in those infrequent cases where Kaylee did not have a direct answer, she pointed me in the right direction. Like having Google in human form.

Like I said, a rarity these days. I highly recommend this particular West Marine location and employee. While anyone can order any product from West Marine online, having your questions answered by someone who understands how to work a problem - and how to offer viable solutions - is often times significantly more valuable than the product itself. At least it was for me, courtesy an employee named Kaylee. She is a welcome asset aboard my sailboat anytime.

Change your store hours online so people don't waste their time driving to your store

Each time I call they have what I need and walk me over to the item. Knowledge of other items to help. Great service