Westlake Village Cleaners

I took a king-sized comforter there to be washed, and the lady at the counter quoted me a price of $50-which was fine. When I returned to pick it up, a different lady was behind the counter. I asked how much it would cost to have a twin-sized comforter laundered, and was quoted a price of $35. This made sense because the king-sized comforter was over three feet wider and ten inches longer.

However, when I returned with the twin-sized comforter, the first lady was again working at the counter; she told me that it would cost $45. I asked why, since I'd been quoted a price of $35. Her response was that "the other lady hadn't seen the smaller comforter. " Aside from the sizing, both comforters were from the same manufacturer and were identical. Since I'd already given her the comforter to clean, I let it ride.

When I came back to pick up the second comforter, the lady who'd quoted me the $45 price was again working the counter. I raised the issue with her, and she became sarcastic, saying "I heard you the first time. "

So, if you want to deal with what are tantamount to bait and switch business practices, and someone who has a really bad, sarcastic attitude, Westlake Village Cleaners is your kind of place!

I won't be going there again.