Westminster DMV

It was a bit tedious to get through the line but it was efficient and it rolled through smoothly I got my appointment done within the hour and I just came up here without an appointment and still got done within 2 hours so it was done and I was happy with it I came a little early but I was happy with it

The employees were very helpful to assist with my car registration as well as keeping every one Social distance.

Thank you,

Excellent customer service but needs to have better communication with where to go with lines and needs bigger capacity for parking and to handle covid distancing rules

Better service at this dmv. They have a great system for walk ins and appointment. So far this is the best dmv i have been to

The smooth process that we have to go through since co-vid makes for a enjoyable experience It should be how they run every dmv

Went to this office to renew driver's license with REAL ID compliant. Made appt 1.5 months in advance. Very good experience! In and out in 30 minutes. Suggest the following: have an appointment, complete online application before you go, and have your Real ID paperwork ready to show. Good luck!

It’s a busy place just like laguna hills but I like the way examiner treated me. He was so polite and friendly, I would recommend everyone to go there for driving test. I passed here easily.

I had an appointment on December 11,2018 at 11pm to renew for a CA real ID. My appointment took around 30 minutes from start to finish. I even received my real ID CA license in 6 days! I was very pleased with this particular experience at the Westminster DMV. I think that if you have an appointment, there's really no problem. The long wait occurs if you just do a walk in.

Very well organized. They are open at 8 am but the employee came out like 7: 30 to assist what we needed. The best thing chair were provided around 6 am while we are waiting. Awesome. Great job westminster DMV

Horrible service, not the wait times or the process but no one available to ask a simple question, they interrupt you rudely when trying to ask a question and ignore you when you wait politely. All DMV are like this but at least other locations have some semblance of decorum. Zero stars!

We had a very nasty driver tester named Marla. She was mean to my son and failed him for part of the car being in a keep clear zone. This is clearly a trap! Watch out! She was mean to me too, yelling at me for not moving the car fast enough. A government employee! And we pay tons of taxes. You can spend hours at this place and not get anywhere. I tried to get a REAL ID but it would have been another two hours.

Waiting time very long despite there’s enough employees to help you out, perhaps they improve their service in the future.

Do these people actually get paid? Nobody works however, a ton of employees walking around laughing. Been coming here since early 2000s and nothing changes. Nobody works hard these days.

I got my first driving license in California in Westminster DMV. They started before 8: 00 to organize people stood in line outside. This made the process and paperworks very fast. The staff are very helpful, very courteous, and nice.

Very poor customer service, a lot of workers standing around talking. Not doing what our tax dollars are paying them to do. Definitely will not come back to this DMV.

I visited the Westminster DMV twice in two weeks at different times. At least a 2 1/2 hour wait each time. The parking lot fills up quickly but you can park on the street. The staff was helpful, decent amount of seats in the waiting area and they were able to answer all of my questions.

Asked at the front desk if the form of proof I had was acceptable. They said yes. Waited 2 hours to be told no. Worst place. Full of liars.

The proctor I got was condescending and unprofessional. Seeing other reviews, I know it is not just my problem. It's sad that taxpayer money goes to this DMV, and they really need to hire people who don't hate their life/job.

Worst DMV ever. Had to wait 6 hours and still couldn’t get to my number, and all i needed was to take the written test. Not a single employee in sight and service was garbage.

The staff was pretty rude overall the three times I've been there. The last time there was a "sewage problem" so they closed the building down and then wouldn't even attempt to reschedule my appointment. Seems like this place is spewing some sort of sewage at any given time