Wetzel's Pretzels, Cabazon CA

I came here with my family, bought over $40 worth of pretzel’s and I used Apple Pay to purchase my items, upon doing so the cashier told me my payment method didn’t go through and told me I would have to tap my phone again, I looked at my phone and noticed that indeed the payment went through and the money was pulled from my account they cashier insisted on me paying again. I requested to speak with the manager and she was no help either didn’t even acknowledge my poorly guest service. They told me I needed to turn my phone off and back on and refresh my page, I refreshed my page and the funds were still missing from my account. I found it strange that they wanted me to turn my phone off and I refused to do so. Upon asking for corporate number and the manager name to make a report they also refused and none of the associates there wanted to assist either. You guys need to retrain your managers and cashiers on customer service because it’s extremely poor. I would not recommend using card here to pay. Please use cash if you decide to support this businesses