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What'd You Break? Tv Computer Phone Repair, Marina CA

Address 218 Reservation Rd, Marina, CA, United States
Phone +1 831-883-2349
Hours
Monday10:00am-5:00pm
Tuesday10:00am-5:00pm
Wednesday10:00am-5:00pm
Thursday10:00am-5:00pm
Friday10:00am-5:00pm
Website www.facebook.com/whatdyoubreak
Categories Computer Repair Service, Cell Phone Store, Electronics Repair Shop, Television Repair Service
Rating 4.8 16 reviews
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What'd You Break? Tv Computer Phone Repair reviews

16
Sort by: date highest rated lowest rated most helpful
Johnny
August 19, 2023 6:37 am

Excellent service. I explained my PC issues and was given instructions on how to solve them. Problem was fixed, free of charge, didn't need to leave my PC at the shop. Very genuine, humble, and generous. Recommend to anyone looking for answers to their tech issues.

Jason
July 17, 2023 3:07 pm

Josh is top notch service with a quick solution to your broken devices! Took my sons old iPad mini here to get a broken screen fixed and Josh had the part there the next day, unfortunately the screen they sent him was faulty but Josh quickly fixed the issue with another screen and fixing the iPad! I didn’t really want to take the small amount of cash Josh offered due to the faulty screen, I was just happy he got the thing fixed but he insisted! AMAZING SERVICE! I will for sure be a life long customer and refer all my friends and family to him! THANKS JOSH, my son is so happy he gets his iPad back:)

Lucas
June 13, 2023 11:18 am

Working on my guitar, broke off a pickup wire accidentally. I can do some basic soldering but this was a sensitive/finesse job. I showed up and pickup was fixed in less than 10 minutes- no charge!

Awesome small business!

Diego
May 26, 2023 8:54 am

Didn't charge me for cleaning my phone, the gentleman was very honest and told me that my phone did not need a charging port replacement. Thank you

hunny
April 01, 2023 5:06 pm

Incredibly professional & knowledgeable shop!
I was a walk in after dropping my phone and I had another replacement I wanted to transfer all the data from old phone to a new one but since the phone was broken I wasn't able to use the screen at all, I did first go to my cellphone carrier & they said there was nothing they could do to help. I was heartbroken because majority of my pictures weren't backed up as soon as I walked in to What'd You Break I was greeted right away and as I was explaining my situation a solution was already being figured out even before I finished my sentence (extremely knowledgeable). My phone was then connected and I was able to access through their comp. I was then able to transfer all the data to the new replacement phone & got all my pictures!
Such an excellent customer service and with extremely fair pricing. I will only use their shop for all electronic repairs going forward. We have a gem in Marina and it is called "What'd you Break". Thank you for all the great work you do! Cannot recommend them enough!

Giuseppe
March 25, 2023 7:28 am

Josh and Paul were absolutely great with my laptop and my phone. I went to Bestbuy at the Geeks quad where I had a Totaltech membership for five years at 199 per year and never used it
I was told to buy a new phone and that my laptop that was going to cost $180 and out for FIVE weeks. I left the Best buy manager an email but, you guessed it, he will never call me.
I shared this story to all my friends and
shared what'd YouBreak info to my Whatapp friend. Thanks again

Libin
February 25, 2023 5:14 pm

Replaced my battery on iPhoneX within the hour. The screen cracked while opening the phone and the owner happily replaced it without any questions. Incredible customer service. I will be back and will recommend to others, too! Thank you!

Liz
February 20, 2023 6:18 am

Unfortunately, I've had to come here a couple times for my phone screen. I hope you never need to come here, but, if you do, you're in excellent hands. The crew here is very friendly and knowledgeable, and seem very honest. I hope I never see them again, but, I won't be too disappointed if I do! Wonderful business!:)

Bill
February 19, 2023 1:32 pm

Incredibly professionally run repair shop. I brought in a broken Nintendo Switch on a Monday just before close, and after a free quote, they were able to fix it and have it back to me by Wednesday morning. Fair pricing, and excellent customer service. I will only use their shop for all electronic repairs going forward.

Alexander
January 23, 2023 3:07 am

I work on computers and I still choose to bring electronics here. I worked in hardware repair when everything was screwed together, that's no longer the case. When I have a client with a broken iPad, that client becomes a What'd You Break client too.

Jeanne
January 08, 2023 5:19 am

These guys are great. They transferred info from my old phone to my new phone and didn't charge me anything!

Asher
January 06, 2023 1:57 pm

I used to pass by here a lot and thought to myself if I needed something fixed above my level I'd go here. I was right come a few days before Christmas, my dad had given me his old pc but it needed to be wiped and updated. These guys took a while but it was all done the same day. I'd definitely come back if I needed anything else fixed.

Maria
January 03, 2023 7:58 pm

Josh fix my tv and it was so easy that he didn’t charge me! I definitely would recommend going to his store. Thank you!

David
November 06, 2022 8:40 pm

This is the ONLY repair store I will be coming to as long as they are in business! Brought in a DSLR Camera, even though it wasn't on their normal repair list. I expected about $150 in repair costs, and 5 day fix time.these legends called me back an hour later to pick it up at a FRACTION of the cost of every other shop in the area. Cannot recommend enough. Thank you!

Paul
June 21, 2022 5:06 pm

This guy was great, the opposite of what I have, sadly, come to expect in the way of customer service in today’s business environment. No “Covid”/“supply chain” excuses. The guy picked up the phone when I called and talked to me. Imagine that! I described the problem I was having with my phone. He listened, told me two things that could be the problem and gave me instant cost estimates for both scenarios. When I got there and he looked at my phone, he told me within two minutes that the problem was most likely not with my phone but with my life proof case - the microphone slot was blocked with grime. He removed the case, tested the microphone, and found it to be working just fine. Problem solved; no charge. He could have easily taken my phone for an hour, done nothing but remove the case, and had me come back, thinking he’d done an internal repair. But he was too full of integrity for that. I totally appreciate that kind of service and that kind of honesty. I would recommend this business to anyone on the Monterey Peninsula.

Alberto
June 20, 2022 4:31 pm

Terrible job! Went in there to get my PC clean up, after they called me and said “it was running to hot” instead of fixing the problem they did a factory reset and try downloading the wrong drivers for a totally different GPU.they call me to pick it up and PC wasn’t even clean at all.bad service! I don’t know how their service is on other stuff but on gaming PC’s is terrible!

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