Winchell's Donut House, Hacienda Heights CA

Don't come to this location! I love winchells, but I won't come to this one again. The employees are like chickens with their heads cut off, not knowing what to do when they get busy. They just take orders and no one makes the food until they are so backed up. Then people start complaining they are taking too long. At one point, they were just all standing in from the coffee machine talking about a customer, which I found so rude. Just because they speak in Spanish doesn't mean the customer doesn't understand because I did! Aside from the bad service, they took 1 HOUR to get to our food. One of our sandwiches was incorrectly made, but we didn't even bother to say anything because who knows long it would have taken them to make a new one. Also, by the time they started making our food, they sold out of one burrito we ordered. SO we had to get something else. Got a chorizo burrito as a replacement but was sooo greasy! And the cherry is on top! Their soda fountain machine was not working. We couldn't even get ice water

I always make sure I visit a Winchell's or Yum yum when 8 visit California! The best donon7ts nationwide, hands down!

The begols that they sell here are very tasty, the ranchero is the one I like the most and the service is good too

As good as a chain donut gets, but the workers get lost when there are several orders.

The people are so slow especially that one little girl that can't hear right