Windridge Apartments, Laguna Niguel CA

Don’t fall for the fake reviews. This place is horrible and I’ll share some feedback about my experience to prevent at least one other person from making the mistake I did.

This was the worst place I have ever lived. One month in our garbage disposal stopped working and I was patient regarding the repairs. I never put any pressure on the staff regarding responses to the many repairs that were needed during my time there (one year).
We were without a working refrigerator for several days and we had to replace all of our food because the refrigerator went out three months after we moved in. We didn’t mind much and made do with it. However, when I was harassed my another tenant on the property my concern for the lack of care began to rise. I felt unsafe, I felt unwelcome, I felt as is we didn’t matter as a tenant. Packages were stolen from our porch, our car was towed. There were cockroaches crawling all over the complex and in the garages. The have multi families living in units so you’re forced to park on the street where your car gets broken into. There aren’t any street lights so it’s very much a concern walking from your parked car on the street to the complex. There were 10 break ins that I was aware of from street parking. Tenants I spoke to said they voiced their concern too only to be ignored.

This is a great community! Recently moved in, and it has been great so far! The community is mostly well kept, the apartments are very spacious and clean. It is also great to have youre own garage. Parking is one issue, though. There is usually no parking inside, so you would have to go park on the street. The maintenance is very nice, but takes quite a bit to arrive.shout-out to Raul for always arriving to fix things!

I definitely recommend windridge! Great place

What can I say? Manny to the rescue again! After 6 days of plumbers not finding the leak in our apartment, Manny found it in 5 minutes! We have lived here over 25 years and can say without a doubt that Manny is the best that Windridge has ever had! I really hope management realizes what they have in Manny! Thank You Manny! You are greatly appreciated!

Virtually no parking. You'd have to park outside and still find no parking outside because everyone has to park outside as well. You'd also have to probably wait a month to get your washer/dryer fixed because it's been weeks and we're still waiting. Vandalisms everywhere and people don't return misdelivered packages.

I’m sorry I lived her for 1 year and this place is filthy there are kids that graffitied penius on our garage door and we can’t find parking spots do not move here it’s not worth it there is dog poop everywhere don’t move here

I love it here it’s amazing and the office is wonderful they are quick to help you with whatever you need, need something fix the maintenance people are their quick and get the job done well are they very polite and nice all the maintenance people I’ve met are lovely and always wanna help, I want especially shout out Manny from maintenance getting fixing my AC asap and was very helpful and got it fix in no time so shout to him!

Can someone put a NO PARKING sign right in front the RED CURB by the 260 garage? IT's been 2 years, every day someone paking their car there, everyone sees but no one do anything. And no one answer me for taking care of it. TOO BAD!
To the owner: Thank you for telling me to talk to the office. Unfortunately l had contacted the office a few times before l wrote this review! First the manager assistant told me that he would try to reslove this problem. Then the manager emailed me and told me that Amazon workers need to do their job, etc.
However the red curb means nothing to the apartment! Really don't understand why did your apartment make a red curb there if you think every one needs to park their car there and perfectly blocked my garage? Or only because of l use that garage?

This place is the absolute worst.negative stars.unprofessional from the beginning before we even moved in.the place came so dirty.a RAT ran over my foot during our stay here and rats were spotted many times.when we alerted staff multiple times about the rat health code violations they did nothing over months.the whole community is dirty and unkept.the gate rarely works.there is so much more.we broke our lease early because it wasn’t worth the high rent at all.but the maintenance guys are super nice!

A place you definitely call Home, plus the team that always is working for you, everyday, anytime. Manny, Antonio, Linda, Armando.i wish i can remember everybody's name.living here was the best desicion we ever made Literally close to everything.keep windridge apartments on you list if you are looking to live in the beautiful Laguna Niguel.

Leaving five stars specifically for Manny, who has continued to go above and beyond handling all our maintenance requests and keeping our apartment running. He is always timely, friendly, and so helpful in making sure we get the repairs we need completed! Our apartment is in need of some upgrading honestly, but at least with a great maintenance team we always get the repairs we need, and our rent has stayed affordable. Shout out to Manny for his service and making our experience living here so much better!

Manny did a great job as usual! He always completes our service requests in a timely manner. He even stops by in person a day or two later to ensure it was done properly and to our satisfaction. Manny is an A+ Maintenance Technician! Thanks Again Manny!

Thank you so much Manny Perez for fixing our heater. You did a great job as usual. You are one of a kind! Thank you again!