Wondries Toyota Service Department, Alhambra CA

Gordon Li is an unprofessional human being. Hire better people or if Wondries service cannot do that, train your people to do their job responsibilities. Do not get advisor GORDON LI. DO NOT. SAVE YOUR TIME AND MONEY AND PATIENCE. He acts like he is the owner, but he is just an employee and a real bad one. Change your attitude and be courteous.

Had an oil change, and break fluids replaced.
Very polite staff, very clean restrooms. Very happy with service provided.

Harry is amazing in the Finance dept. I love it here so much. I trust Toyota very much. Thanks everyone for your kindness. Your Toyota Sienna's Bambi and Thumper

Needed a part, so went to Wonderies Toyota. Carlos helped me and was terrific! He was on the phone, and gave me a courtesy "I'll be right with you" and then he helped me. I just hope that when I get a new Truck or SUV that it is that simple!

My wife took her car here for a tune up.the staff was not friendly and they never called when the car was ready and staff did not help at all, seems they were to busy on the phone very rude.never coming back.

Does not honor extended service contract.but warranty work as promised. If they had coffee.would've given 4stars.got my oil changed elsewhere

HAD TO CANCELED BECAUSE THEY KEPT TAKING OTHER CARS BUT MINE EVEN THOUGH I WAS THERE FIRST. 45 MINUTES AND THEY WOULDNT HELP ME AND I HAD AN APPOINTMENT NOT A WALK IN. WILL NEVER GO BACK TO THIS ONE.

I was taking both my cars and truck here before they built a new dealership and service department.
I'm given an appointment, checked in, and I get my vehicle back when they've promised.
The new service bay's are spectacular. I trust these guys to keep your vehicle up to date and on the road. For those who have to wait, there's a huge show room with seating socially distanced and comfortable. Because of Covid, no coffee or snacks, but there are big screen TV's.

If you make an appointment be prepare to wait in a line. Had an appoitment at 8: 30 a.m. And there was a line already. By the time I got checked in it was 9: 15. This location needs a better system on separating drive-ins and appoitments. Also, they ask for a number to contact you once your car is ready, my car was done and I got no notification. Probably the worst experience I've had at any dealership service.

I ordered a oil cap asymbly for my car.when I went to pick it up the part was no where to be found.the staff in parts department have no communication amongst themselves and just finger point making it difficult for the consumer

Very lovely beautiful service from everyone's. Ill could wish they would like me to sponsor them by sharing little bit of support with my Toyota 4runner 1997. Ill would really love to keep sharing about anything Wondries Toyota service would ask me to assist them with all my?

Always a good experience w Toyota. Waiting times are never accurate so just make sure you plan your day around the service department. Also communication with the technicians isn't the greatest. Some text or call you and some are too busy. I get it but customer service is important when your car is being worked on. Other than that, I would recommend highly!

Im not agree to want to charge to much money for fixed the water pump I'm not rish they very crazy

OMG, 2: 30 hours wait to get my recall fix. This is what happened when you don't have an appointment.