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YAYOI Hillsdale, San Mateo CA

Address 389 Hillsdale Mall, San Mateo, CA
Phone (650) 315-2287
Hours 11:30am-8:00pm
Website www.yayoi-us.com
Categories Japanese Restaurant
Rating 3.6 16 reviews
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YAYOI Hillsdale reviews

16
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Love
December 27, 2023 9:00 am

Had a very nice experience here with some of my favorite peeps. It wasn't busy, I asked for a booth and was pleasantly escorted to a booth.

I REALLY like the ordering system. Each party has a tablet to order directly from the kitchen conveniently when ever you want. Everything we ordered was super delicious and well prepared. The presentation, the freshness and variety was very inviting and exquisite.

The staff were also wonderful. They were polite and assisted with any questions we had. I loved that they frequently checked to clear our table of empty dishes.

Would definitely return again

Jessica
December 25, 2023 11:54 pm

A lot of these menu items are great. The presentation of the food makes the experience feel special, and I've become a frequenter. The food usually comes by quick as well. If you like Japanese food give this a shot!

nicole
December 08, 2023 7:18 am

The food was really nice! The waiter’s are so friendly and comes by to see how you are doing! The food was so great I finished (I don’t usually eat a lot)

kayan
December 04, 2023 7:51 pm

Good service, food can be a bit on the heavy side. They have kids meal which is great for family. Our usual place for lunch on weekend.

Popaul
November 23, 2023 7:04 pm

Hello viewers,
I love Japanese Bento Style restaurant cause it offers the most variety selection, and they are enjoyable to eat, great presentation, and nutritional balance. YAYOI is no exception.

I can definitely tell YAYOI quality has gone down after COVID, most of the foods taste like cafeteria prepared and re-heat from the kitchen. I tried out different dish from steam egg to Sukiyaki hotpot and yet nothing is that tasteful in my opinion.besides, they also cancel no Tip policy after Covid cause I remember that's one of YAYOI policy before.

YAYOI still remind my top choice when I am feeling Japanese bento style, opening space and fast service. I will be returning to YAYOI.

P. S - now they have Robot serving the foods now.

Paul

Metamorphosis
October 20, 2023 5:15 am

Waiter was standing and supervising to make sure i tipped. Terrible gesture. When robot is used to serve, i do not see reason to tip. But i did, now regretting.too much. Food not that authentic anyway. There are better places in town.

Christina
October 08, 2023 5:58 pm

It's a little pricey for what you get, but we come here again and again because dinner here is so easy with the kids! It's one of the only places with a healthy kids meal with carb, meat, veggie, beverage, and dessert that the kids are super excited to devour. The robot delivering food is the entertainment for the evening too. The restaurant is clean, spacious, and ordering is a breeze with the tablet. Staff has always been really polite and helpful.

mark
October 07, 2023 4:04 pm

The staff openly asked for tips at check out, which is just laughable. Nobody showed up when we arrived, no human took the order for us since we ordered everything on the tablet, no human brought the food to us as we took the food by ourselves from the robot, no human brought the bill to us as we brought the bill to check out. These are all perfectly acceptable, but it becomes unacceptable when the human staff asks for any tips. All staff cost should already be covered in the bill. No human service and therefore no tips for you!

Felicia
September 30, 2023 5:00 pm

I've been here to eat many times, and this dish is called Yayoi Karamen Spicy noodles and mini don. You can't go wrong, and it's not as spicy as it looks.
I really recommend it!

Armands
September 24, 2023 2:24 am

Food tasted ok, but 2 hours later all my family had diarrhea and vomiting. I'm questioning the higene of this place, paid $120+ for lunch.

Michelle
September 13, 2023 5:14 pm

Amazing service. They did their best to cater to us and allowed us to make changes and substitutions to the food.
The food was a bit too salty, seems a bit doused with soy sauce.

Sue
August 27, 2023 11:34 pm

Food was okay. If your seat is close to the kitchen then the robot won't be serving you the food. $60 (include 20% tip) for 2 people.

jihnel
August 26, 2023 7:48 pm

Ate here for the first time. Wasn't that busy so we were seated right away. Ordered the pork katsu curry and sushi bites. Food arrived by robot which was cool. Both dishes were really good. Manager and wait staff were really nice and helpful. Highly recommended.

Daniel
August 13, 2023 5:42 pm

A crowded restaurant with even a robot to help deliver the food from the kitchen! The tonkotsu ramen is especially delicious.

Swaggy
August 05, 2023 2:20 am

The server who is aged and wearing a mask is very rude. People with such bad attitude is not qualified as a server. Food potion is very small. Highly not recommend. This restaurant also set the default lowest tips to 18%, normally it is unpleasant but acceptable, until this server shows up.

Judy
August 04, 2023 5:14 am

We had dinner here the other day. The food is very good. The staff are very friendly and nice, too. My son was having a bad day. He’s very tired, so he was causing a fuss. Then the staff set up the robot to carry a cup of water to my son. He was amazed and got interest in the robot right away. That is just nice.

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