Zeppelin Cleaners, Northridge CA

Amazing Help! I needed pants done that same day for a wedding and I was cared for straight away!

Worst service and lack of knowledge of fabrics. I brought back two of my designer coats with lots of damages after dry cleaning from here. I made sure if they can do dry clean on this coat since it has different type of fabric on its bottom and sleeves and she said it is okay. When I checked my coat few months later; I kept it unopened due to warm weather, I was in shock because First, they did not informed me that there were damages after cleaning. And second, the owner told me to pay for repair because it is not her fault.
She said she did not know this will happen.
Then why was she so confident when I ask if it would be okay?
The other coat has a spot which you can definitely see on the picture.
Until I spoke to the owner, I was try to be calm and pass it as long as she fixes it, which is adding another fabric at the bottom. I would be fine even though it won’t be as same as original anymore.
I did not ask her to buy new coat or pay but repair but she refused.
She did not willing to fix her mistakes, apologies, nor admits what she did.
Do not trust her even if she says she can do it. You never know what will happen and she will not admit any of her mistakes. Avoid this place for your mental health.
And one more thing, she even said that I went to other cleaners and claiming it to them for other’s mistake. She will bring up all the stories she can think or make of to cover her fault.

If you’re looking to get measurements done, I recommend going to this location or getting your items dry cleaned. They do a real good job and patient.

Recently moved back to the valley and had to find a new tailor. Tried this place on a recommendation and they were great. Very nice on top of that!

I brought them my mom's silk wedding dress with an over 30 year old stain on the skirt. They got the stain almost completely out, the dress is wearable and looks better than it has since the day my mom wore it. Great service. They did it in a couple of weeks

Given my busy schedule I often purchase all my clothing online. With this said I have purchased several suits from Nordstrom that needed alterations. I went to Zeppelin and the staff was extremely nice and offered fair prices. As you can imagine the suits totaled to a few thousand dollars so I was nervous to pick any place for alterations but I left the place with full confidence. Thank you! I would give 10 stars if I could.

Amazing ppl great service great price always nice always give you back clean and fresh so happy i found them