Attain ABA Therapy, Washington DC

So far it's been good, good service, but we have been without a technician since Sep 6.

**Update* Things have worked quite well now we have service again, we have a fantastic BCBA she is really helping us fight our sons Battle at school!

Thank you all for your reviews. You’ve saved me time, energy, and heartache. It’s hard enough helping our kids who have autism but then to have to deal with places like this only adds to the stresses of life. Thank you ALL for your reviews!

I didn’t actually start but I’m extremely disappointed in my experience with this company. I was referred to this company and was actually very excited to start with them. I spoke to a Mary Tretola who sent me an on boarding email and in that email I completely missed that some documents were due by the Tuesday before. The problem was I requested time off to make this orientation. Let’s be honest I’m not perfect but I’m a great great RBT. I HAVE LOOKED OVER ALL THE REVIEWS OF THIS COMPANY AND I CAN HONESTLY SAY THAT I’M GLAD THAT I DIDN’T EVEN START HERE. Mary was very dismissive and offensive by telling me that I had ample enough time to complete a pre checklist before orientation. She does not know me personally. I work a full-time job, I am in grad school full-time, and I moved last week in the middle of the week. Things happen. I would think as someone who is a part of onboarding you would be checking in with your new hires anyway, but nevertheless, I’m an adult and I can take responsibility for missing the time frame. No supervisors were available to speak. She barely wanted to give me their names. When I told her that I would not be able to come on then she kind of just gave a shoulder shrug as if it was an oh well. You can tell that the turnover rate in this company must be extremely high. Overall, I am very disappointed. I was so excited to work for this company. It seems like they’re getting bigger and they just see us like robots they don’t care.

Attain ABA Therapy – Dealing with this ABA Service was the worst experience ever. We had a total of 3 therapist and I can share the experience with each one. The first therapist was a liar. She was late every day to each session. She fabricated in her notes daily. First, she told us that the BCBA did not require her to take notes and that there was not system for parents to check the notes. We had actually reach out to Ashley to gain access to central reach. Once we got access to central reach we seen that the therapist was Forging out signature in the system, and lying about the time she started the sessions. We let the BCBA know this and nothing happened. We had to actually reach back out to Ashley and they assigned us another RBT. This RBT was not any better, she was constantly on her phone the entire session. She lied about her taking notes. She also stops each session an hour early everyday saying that she needed the time to take notes, only to see in central reach she only wrote a copy and paste paragraph. She canceled sessions lying saying that we told her to cancel them and had a very nasty attitude when we said something about this. Once we called her out about the lies she was not helpful at all. She would not attend to my son when he exited the room she stayed seated and yelled out “Hey he keeps leaving the room” and would not do anything when he eloped. We then let go of that RBT to get another therapist who only came for 4 days and quit saying that she no longer wants to work with the company. After the third RBT quit we was assigned a new BCBA who only contacted us once. We went two entire weeks without hearing from client services or the BCBA. When we called and emailed them to let them know that we have not heard anything back about a new RBT started we was ignored, but when we sent an email saying that we wanted to cancel service everyone contacted us asking the reason why. This company is a complete scam, they do not show any interest in helping kids or parents. This company only cares about manipulating customers to keep sessions going to get money out of their insurance. When we brought up that the RBT was signing our sons name in the system they did not give a damn. They called each day for us to fix the signature in the system so that we would not tell our insurance. They kept telling us that they would contact our insurance and let them know that this had happened. Once we contacted our insurance we found out they never called them. I am saying this, trust me do not use this service at all it is very frustrating. They will scam you and run you into a circle PLEASE FIND ANOTHER COMPANY. THIS COMPANY IS A ZERO STAR

Very high turn over for therapists which does not consider the client’s improvements and progress!