Au Bon Pain, Washington DC
| Address | 1100 13th St NW #100, Washington, DC | ||||||||||
| Phone | (202) 289-7809 | ||||||||||
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| Website | www.aubonpain.com | ||||||||||
| Categories | Sandwich Shop, Bakery, Cafe, Caterer, Coffee Shop | ||||||||||
| Rating | 4.2 5 reviews | ||||||||||
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Au Bon Pain reviews
5Very Reliable! I've used this location for catering at work and they have been spot on! Food delivered on time and fresh. Friendly customer service over the phone when placing an order and upon delivery. They're in multiple cities, so if I need another location in a different city, I'm definitely calling Au Bon Pain! Thanks!
Nonexistent food selection, and poor/unwelcoming customer service. It’s so expensive already and the food quality was just okay. No plain bagels in the morning, which was disappointing.
Quick stop to get iced French roast coffee and a croissant for breakfast. Friendly staff to help me since this was my first time at the store. Loved the self serve and one staff even walked me over to get some milk for my coffee!
I wanted to use this coupon I had so I ordered a Turkey Club on a croissant minus the tomato, a large soup of Turkey Kale with Rice (it is their best soup and I hadn't had it in years-this location was the only 1 that had it which is why I chose to go here) and a medium Strawberry Lemonade. My coupon was for $5 off $15 or more so I ordered online and was set to go pick it up. Parking around there is horrible so after a few attempts driving around I found a spot. I went inside and was told that they didn't have the Turkey Kale soup and they offered me another soup. Imagine my disappointment because that was the main reason I even chose to get Au Bon Pain today, so this now affected my order because I didn't want to substitute it for anything else. I now wanted a refund for it and the lemonade because now the coupon is useless. The guy in the store said that I would have to call the customer service number to request a refund for it (which I did while I was there). I told the guy in store that I only wanted the sandwich but he let me keep the lemonade for free and I thanked him. I was just really looking forward to that Turkey Kale soup and I did receive the refund via an email notification later that day.