MedStar Health: Pediatrics and Obstetrics & Gynecology at Tenleytown, Washington DC

The doctors are always great. But the people at the front desk are the worst, always extremely rude. Seem like they don’t like their job.

Getting them to fill out a form for day care takes an act of god. We were billed for the form without ever receiving it, and there is no way to get in touch with them about it. They actively pick up the phone and hang up on me.

If you don't want to vaccinate your kids, don't even attempt to go here. With my kids fresh out the NICU, the head OBGYN here told me my little black babies couldn't seen! Due to the possibility of getting his other kids sick! Who are the other kids? Following up with patient advocacy about this to make a formal complaint. Allot of privacy act laws were violated during that appointment. The nurse said: I'm sorry. Smh horrible

The front desk staff told me and my family we didn't have valid insurance. Went outside and placed some calls, we were lied to. 8 hours of leave I can't get back. This place isn't what it use to be!? Do No patronize this place. Your better off finding an outside provider.

Dr. Eguiguren is an excellent OB/GYN. She has gone above and beyond to help me. I highly recommend her!

I’ve been going to Georgetown since I was 18 now 40 I’ve been to this office a few times but they have always been very nice… I have no complaints.

This place didn’t care about the well-being of my 2-year old nor my new-born at his time of birth. Stay away from them; they won’t care about yours either!

On March 6,2022, at 1: 20pm I had an appointment with my baby who is 3 months old and half. The receptionist took good care of us but when reviewing the information, she saw that my baby didn't have active health insurance, so they could not receive him, but she said she would talk to the Manager to see what could be done, he came out and started yelling at us that he would not receive my baby only if we paid for the appointment right there, he yelled at us in a very rude way and with a bad attitude in front of the staff and all the parents who were there with their children. I understand that they have to follow a rule with insurance and payments but what is unacceptable is his attitude. If he had approached us in a good way to explain to us, of course my husband and I would have paid for that day's appointment, but his attitude was horrible with us. I think he was racist with us because we are Latinos, so we got out of there.and we went to the Children's National clinic on 14th street and there they received us so kindly and they immediately made an appointment for my baby so I better change my baby to this Children's National clinic on 14th street and I definitely won't be back to take my baby to that clinic ->>MGUH PEDIATRIC PRIMARY CARE MEDICINE
4200 Wisconsin Avenue 4th Floor NW Washington DC 20016,

Run for the doors. Anybody other than this Pediatric or OBGYN office will provide better care than these guys. Seriously. Believe ALL of the reviews. I took my daughter in over two weeks ago. As of today, and many phone calls later, nobody has submitted her referrals to my insurance. Thus, I can't take her to any of the specialists she needs to see. And, don't think for a minute you can resolve any situation over the phone. They won't answer the phone, and when they do, they put you on hour long holds. Then the people who do talk to you try and shuffle you on to someone else. Nobody will actually take responsibility and get the job done. The level of frustration is beyond expression. I'll be changing my provider TODAY. It's remarkable to me that such an organization affiliated with Georgetown can be so sub par.

Rude front desk staff. Long waits in between seeing a resident and a doctor. They lost our records. Just overall disorganized and slow. We are looking for somewhere (anywhere!) else.