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Safeway, Washington DC

Address 490 L St NW, Washington, DC
Phone (202) 719-2435
Hours 6:00am-10:00pm
Website local.safeway.com/safeway/dc/washington/490-l-st-nw.html
Categories Grocery Store, Bakery, Butcher Shop, Deli, E-commerce Service
Rating 1.9 16 reviews
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Grocery Store Safeway reviews

16
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Sophia
October 09, 2021 12:28 am

Went here to get a money order. I could tell that no one was happy to be there. I did not get acknowledged until after the customer service lady finished her conversation with her co worker about work gossip. And how do I know it was about work gossip? They were loud enough for the entire store to hear. Never again.

Hasan
October 07, 2021 8:28 am

In my experience, worst Safeway so far. I was shopping for groceries on Sep 7, right before they were closing. I go there too often and spend money as I like to eat fresh. I realized that I forgot one of my main grocery bags at self checkout window when I got home. There were cameras, the security guy, the staff and all but I tried to contact them first to ask them if they see my bag, I called customer service number and there was a rude lady with exhausted tone who definitely was not willing to help me and eventually she hang up on me after telling to drop by tomorrow cause they are closed. I am not a big fan of facing a loser after being irresponsibly informed. This is not customer appreciation. If you are closed then don't answer my call if you are not going to help at all. Just because you don't take pride on your job, cause because you are almost ready to take off doesn't mean you can be rude about it. Do you know what happened after? I didn't go ask for my bag. There were two steaks and two veggies inside my bag. In fact I never went and will go there ever again. I am a foreign so I assume they didn't wanna hear me. What a pity place filled with unhappy workers. Alternatives Trader Joe's, Whole Foods, Giant. Use them instead.

DaWayne
October 04, 2021 10:12 pm

I wish I can give it no stars they worker are not welcoming they look like they are waiting to get off to go to a bar for drink poor kids I hope like get better for them

Zach
October 01, 2021 12:05 pm

Actually awful pretty much everything. The worst part is the customer service. Employees hide or pretend not to hear you when you ask questions. When you do ask a question they are rude and don't even try to help. The lines are slow and long.

As for the food: the onions are constantly surrounded by a swarm of flies. The produce is rotting. The chicken is woody. The frozen foods are melted and refrozen.

I live within a block of this location and I do not shop there.

Adati
September 25, 2021 10:47 am

I enjoyed stopping at this Safeway while waiting for the Flix Bus. The workers are great! I bought lunch at the food station and it was great! Very tidy!

olethea
September 02, 2021 11:57 am

Came here yesterday which was 7/11/21! A Worker told a security I stoled from there! He ran to approached me and ask to see my receipts! I gave him both receipts showing that I paid for all my items! I never go to this Safeway ever this was my first time because the gaint by my house didn’t have lamb chop so I came there to get some! For one I’m grown. I never needed to steal I just got off from a long hard working day! I told the security man don’t ever approach accusing me of stealing! I have money I work to hard for mine, I never stoled a day in my life and for them to run to me accused me of stealing is unbelievable! They was so embarrassed when they found out I paid for all my items like don’t ever disrespect me like that tf I look like stealing out a damn grocery store!
So embarrassing

Branden
August 17, 2021 8:15 pm

The store is always under stocked and messy. For a year the fire alarm beeped so loudly it made you jump anywhere near the left side of the store.

Selection is okay but I have to go to whole foods or local shops to find anything slightly less conventional than chicken breast or steak.

When I move it will be a priority to locate next to a different supermarket than Safeway

LuLu
July 26, 2021 6:40 am

Safeway prices are too high I will be shopping at Walmart for now on just seven little idols was $92 and some change that is ridiculous for someone who's on the budget me and my friend want to Safeway instead we say we should have went to Walmart

Sharon
July 24, 2021 6:50 pm

The shopping inside was cool. But getting out of the garage parking, not so much! My daughter and I were stuck at the gate till someone came out to let us go.:)

Dan
June 09, 2021 5:24 am

Do NOT buy the mixed "box of beer" for $12 bucks if you actually want beer. These hucksters lure you into thinking you are getting some kind of assortment of decent beer. Instead, what you end up with is a handful of ciders, a bunch of hard seltzers and a 3 or 4 random "beers" (ice house, red stripe, peroni). In fact, the one bottle of Peroni they included only had about an inch of beer left in the bottle - which was still sealed. When I called, the manager basically said "oh well.sorry. I guess I shouldn't have just said beer. " Gee, ya think? Bottom line, the beverage manager should be left to ferment somewhere else.

Rob
June 07, 2021 12:50 pm

Store manager was scanning in an aisle and I had to ask 3 times if we could pass by, he had a cart side ways block the aisle. He never said a word to us. Not friendly at all! We did spend $300 in his store. If we were back home, I would have left. If I can avoid it I will not shop Safeway again, due to this Store mgr.btw I was in grocery management for over 15yrs.

C J
May 20, 2021 11:11 am

Hard to find stuff and generally expensive for what it offers. This super market seems to have an aggressive atmosphere for some reason, it’s probably the only one I have ever been to where I don’t enjoy shopping

visage03
May 07, 2021 11:11 am

Was shocked to see a beer and wine isle. For the size it is well stocked and not too far away from 2 subways (4 block minimum Gallery Place and Mt Vernon/Convention Center). The bad, not a lot of parking and it closes at 10pm (should be 12am).

Doug
April 24, 2021 5:33 am

Pricey but appropriate considering the area. The place seems to have more security then any other type of employee Very intimidating when doing its like tor being watched as if you already committed a crime. Blasphemy

phillip
April 20, 2021 7:11 am

The Starbucks as you enter, in theory, is a great way to enjoy a cup of coffee while shopping. However the baristas poor customer service and rude behavior set the mood for a forgettable shopping experience.

Brenda
April 07, 2021 6:57 pm

Safeway it a convent for me. They have great sales and foods. Cashiers some are good and some are not with custerms services.

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