The Westin Washington, D.C. City Center

What a horrible experience. I paid over $800 to stay for four nights and the management was so cruel to me throughout the stay there as well as checking out.
I’ve never felt more hated for being of a younger age in the millennial category than I did at the Westin honestly the rooms aren’t even that nice and I completely overrated And need to be modernized.
Lose all hopes of breakfast and any food made in the building And the snacks are overpriced. Everything’s pretty much closed down besides the small gym and the hallways could be cleaner

It's great when you walk into a hotel that it takes your breath away by the beauty of the hotel and how well cleaned it was but with one down fall, if you park across the street in just linger around for while well you notice rats just every where some coming from hotel side of the street to where people self park at the Westin. I didn't see any inside let me say that but I've seen more rats in 15min then what I have seen all my 35 years of living.

I love staying at the Westin. I have a few favorites. This week I stayed at one in DC and the team did great. My room was terrific and I made a new friend Estela S, the front desk manager. She is fantastic and set me up with waters and chocolates. It seems I will be in DC for the months to come and now I know exactly where to stay!

This is the kinda hotel that you actually want to go and stay in as this pandemic roars towards it's first anniversary. The front desk staff always demonstrates an exceptional degree of professionalism.

I noted the general manager personally attending to two separate in-room guest requests. (And as an aside: both times after he stepped off the elevators, he performed a perfunctory sweep through the entire lobby, resetting and tidying anything that a guest might see in seconds.)

The rooms. Well. There is nothing wrong with them. They're gracious and accommodating. They are just, well, a bit out of tempo with the decor. Arguably, the finish level is still high. It's just staid

But what truly makes me love The Westin brand-the bed and bed linens! It didn't disappoint

There's nothing to write home about. Don't lock yourself out of your room, so you don't have the tensed, and grueling experience, I just had with the front desk guy. I have a security guy called on me for demanding coherent policy.
I can't wait to get out of here. I am not coming back.

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It's a terrific place to stay in D. C.it's conveniently located, close to the museums and monuments, federal and government offices, walking distance to bars and restaurants. The rooms are nice and comfortable. The staff is helpful and friendly. I had a terrific four days before Thanksgiving, when it wasn't too hectic. Fall weather conditions and early Christmas decorations made a pleasant stay.

The hotel is really nice, the only thing that would make it better is if it had a pool. Valet is too expensive, but it is DC. You can park across the street for $25 overnight. They have some delicious drinks on their drink menu as well. Minor complaint: we did get a call to our room as soon as we walked in saying several people complained about noise. We had just walked in and I was brushing my teeth and my significant other was changing. Neither of us was being loud. The room next to us, however, was being a bit loud.

Horrible experience! Stayed here for a wedding. Can't believe I paid this much for a room that was of red roof inn quality and cleanliness. The elevators on checkout day were broke, and there were no signs or staff anywhere to help direct people thru a maze of stairwells. Took me 40 minutes to get from the 7th floor to the lobby. I tried to complain to the hotel manager, but instead of listening she spoke over me and argued with me the entire time. I will never stay at a Westin again.

Rooms were spacious. Check in was easy. Can't beat the location as it is in the heart of everything DC. Breakfast buffet was delicious with a lot of options.

I’ve come here for church Sundays for over a year and have never had a bad experience. The staff is great, tentative, and the place is always spotless. I look forward to seeing Louis and Ana de Carmen because they’re always smiling and excited to upgrade our Westin experience!